Chaiin Hotel - Dongmen

Best hotel for me because the area has a cool and clean vibes.

The hotel a bit old, the carpet a bit dirty and the room dark but location was excellent

Good location and friendly staff:)

Very friendly and helpful service staff. Very convenient location. MRT just next to the hotel. Will come again

The front desk was great- check in and check out were easy peasy and when I called to report a problem with the toilet, they took care of it immediately and were very friendly. The location is great. One thing that I didn't like was that the walls are not thick, so I heard the guests next door cackling and screaming in the afternoon. They quieted down at night when I got back though. I feel like if I had called the front desk they would have taken care of it, but just the fact that I was able to hear the people next door makes me take away a few points in the overall score. I hope the hotel can find a way to reinforce the walls between the rooms because otherwise it would have been an excellent stay.

It delivers on many different levels by providing excellent customer service, facilities, and attention to detail. I had the chance to stay one nights in this location for a university event and was impressed by the welcome given by each team in organizing and assisting with special requests.