Crowne Plaza Tainan

I stayed in this hotel in this April, which is a wonderful experience. Thus, I brought my family (total 4) to stay in this hotel again. Unfortunately, the experience of this time is not pleasant. First of all, as i m the IHG member, I am entitled to have welcome drink. Last time, we can drink in the lobby lounge, but this time, the waitress declined us to take the drink at the lounge and requested us to take away the drinks. Whats ridiculous?! The welcome drink is offered by the hotel, but i m not wrlcome to drink at the lounge. Secondly, the cleaning service is not pleasant, two cups in my room have not been cleaned. Thirdly, the food serving of beef soup is very unsatisfactory. I don't understand why I requested to have more soup and got a black face from the chef. I spent over US$600 for two nights, but seems not be welcomed from the lounge nor restaurant. I would not recommend others to stay in this luxury but not welcome hotel

The pictures shown on trip.com was a trap in terms of its surrounding areas except the historical sites which were great to visit. However, the hotel is in the middle of nowhere and the view from my room window was a little depressing, with kind of concrete building and sort of coastal jungles. However, the hotel concierge desk with a particular mention of the two young people provided me with very personalised service, even suggesting me to bike ride to the areas and showing me with hospitality as to where to explore in the city. Overall, the stay was pleasant and the pool was beautiful to use.

很美的風景！ 令人放鬆😎！ 環境與休閒設備都非常不錯👌 只是可惜了～沒吃早餐，所以無法體驗內部的菜色，下回再來品嚐！