Crowne Plaza Tainan

I stayed in this hotel in this April, which is a wonderful experience. Thus, I brought my family (total 4) to stay in this hotel again. Unfortunately, the experience of this time is not pleasant. First of all, as i m the IHG member, I am entitled to have welcome drink. Last time, we can drink in the lobby lounge, but this time, the waitress declined us to take the drink at the lounge and requested us to take away the drinks. Whats ridiculous?! The welcome drink is offered by the hotel, but i m not wrlcome to drink at the lounge. Secondly, the cleaning service is not pleasant, two cups in my room have not been cleaned. Thirdly, the food serving of beef soup is very unsatisfactory. I don't understand why I requested to have more soup and got a black face from the chef. I spent over US$600 for two nights, but seems not be welcomed from the lounge nor restaurant. I would not recommend others to stay in this luxury but not welcome hotel

The pictures shown on trip.com was a trap in terms of its surrounding areas except the historical sites which were great to visit. However, the hotel is in the middle of nowhere and the view from my room window was a little depressing, with kind of concrete building and sort of coastal jungles. However, the hotel concierge desk with a particular mention of the two young people provided me with very personalised service, even suggesting me to bike ride to the areas and showing me with hospitality as to where to explore in the city. Overall, the stay was pleasant and the pool was beautiful to use.

Only problem for bathtub size, too small (short)

Very nice....One of my favorite hotel in Tainan city....will be back soon...

第二次來，還是有很棒的體驗。房型可以看到海，很療癒。游泳池及水療設施也很不錯，但若是開放空間會更好！早餐有五星級水準，也有很台南的小吃。可以免費租借腳踏車，騎到海邊逛逛，超棒👍另外地點也很棒，離安平老街很近。

這次是跟家人小孩一起入住，入住的是陽台高級房，有良好的體驗，是友善親子的飯店，嬰兒床、澡盆、都可事先通知準備，早餐自助吧菜色多樣性、下次有機會會再次入住。

床軟硬適中很舒適，早餐也豐富，電梯很大台，不需等太久，衛浴水龍頭洗澡水量充足，但偶爾會忽冷忽熱。房間隔音不是太優。

5星飯店 沒啥好挑剔的 從入住到退房，就是滿滿的驚嘆堆疊 此行是為了替女友慶生 感謝飯店人員貼心準備小蛋糕 並附上有溫度的手寫卡片 有機會會再回訪

飯店寬敞乾淨及舒適，下次來台南會考慮再訪的飯店 二樓餐廳美味 如果兒童遊戲室外可規劃放置鞋子的櫃子會更好