BGC One Uptown Residence

The good: once I had the right room, it was great. Great location with a connection to the mall. Great view on a high floor. The bad: I was given the wrong room from the one I booked. The host did not respond until I eventually had to contact trip.com, and they were able to contact the host. Basically, I was able to get the corrwxt room the next day, which was great except for when i discovered there was no toilet paper anywhere to be found in the room. I was given the wrong combo to the room and wouldn't have been able to enter if it wasn't for the help of the nice cleaner. The room wasn't ready, and I had to wait for cleaning after i arrived at checkin time. I had a LOT of problems with booking this place. If not for all the issues, it would have been great. I guests Goodluck to the next guests.

Lights are not working properly,socket not international and owner did not provide any alternatives.

One Uptown is such a gem! The building facilities are top-notch – the pool is clean and relaxing, the gym has great equipment, and the lobby always smells amazing. The security team is polite and professional, always greeting you with a smile. Check-in was smooth and quick. I felt safe and well taken care of throughout my stay.

This is a reservation that I made ahead of time to ensure that everything will go smoothly especially after traveling for 22 hours. Upon arriving at the place, we were not able to check in. The establishment wouldn’t let us check in because there was a double-booking according to them. We waited for an hour so that they could investigate and since we were exhausted from traveling, we decided to walk away. This is the last thing that we wanted to deal with after a long journey. This has been the biggest inconvenience and our least favorite moment during our travel. Be careful when booking here since they have zero tolerance for refund even though we weee never able to check in.

Oh my gosh, this hotel was absolutely stunning! I couldn’t stop admiring how spotless the room was. And the bed? Oh my goodness, it was so incredibly comfortable, I could’ve slept through the whole night!

it was a memorable experience. the place was awesome. The room was the best ever. And the contact person was so nice. also the cleaner