EG Private House - BGC UPTOWN

Friendly staff and good location. 1 night was too short. Will definitely be back for longer stay.

The description of the apartment is incorrect and misleading information provided. We were being advised "If you wish the 3 br I suggest cancelling the reservation and rebooking and book the Standard Family Suitee" which we did and it turned out that the third bedroom that we have is a utility room,, with a washing machine and just a ventilation fan in the roomwith no windows and very small, and it mentioned 2 futon beds which was wrong. Instead there was a bunk bed. The room was stuffy, smelly, no air condition. We ended up renting another room for the third person as the utility room is not liveable. It will be good if it is fully indicated that the third room is in such bad condition in the description instead of putting misleading information. Very dissappointed with it as it doesn't match what mentioned though the service of the staff are good, very helpful, but still not able to do anything. The other 2 rooms are normal and up to our expectations.

High price around 15K per night but low quality. Room not clean, and no free bottle water, refrigerator things need additional charge. curtain in toilet like picture. Cockroach was found by the fridge on our last day. btw facing xylo so when i stay very very very nosiy until to 2am. Just location is good have many restaurant and shop.

The service is superb! Accommodating staff and room is spacious and clean. Nice view from the balcony.

Great place conveniently located and great value. Right in the center of BGC. Felt like home.

Service - minus 1 star as check in wasnt as breezy as one would hope. Went to the lobby - it’s your usual 3-4 star lobby. But our contact was at the lobby extension. Apparently, the main lobby was for permanent residents - transients have a different reception area on the other side of the driveway. It was a square and sparse airconditioned room with 2 or 3 3-seater sofas, a desk for the person in charge and 2 seats for the first in line. It felt more like a triage room than a reception area. Check in is at 3pm and there was a queue (aside from those seated, 5 or more were standing in line). The afternoon sun was shining through the glass doors - be ready to wear sunglasses indoors during the wait if youre worried about uv rays. We were there a qtr past and were next in line. Apparently the ones before us had issues with their reservation since the owner of their unit never relayed their booking info to the bldg mgt. Ours was prepared though - they had a representative who reached out to us during the morning of check in. Basically the rep dealt with the bldg mgt’s person in charge - we just had to show our IDs and wait. Location is great - lots of food options just a block away in any direction. Room Amenities - pretty standard: absolute water (4 small bottles), shampoo, conditioner, body wash, toothbrush & toothpaste, shower cap, cotton pads & q tips. Their bath towels were super fluffy though Cleanliness - pretty standard.