kris
ngày 16 tháng 5 năm 2025
The room and amenities were not cleaned properly, there are a lot of insects, (ants, mosquitoes, cockroaches). AC is not cooling, we couldn’t sleep properly as we are sweating the whole night plus mosquito bites! Prior to that i even ask the housekeeping lady if we can transfer to other room since the AC is not cooling and the TV is not working properly, The lady told me that she will get back to me. Unfortunately nothing happens! There is no front desk available 24/7. You have to wait for someone to come out from the room beside the front desk area. Phone is not working as well, you have to go down if you need something (no elevator). The pool is a bit old, water is not clean. But yah,you get what you pay for.
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