Holiday Inn Express & Suites Sweetwater

Worth it alone for the breakfast, especially if traveling with more than 2 people. I’d go so far as to say it’s of the same quality as something like ihop and absolutely stomps Dennys or Waffle House. Eggs, pancakes, a variety of breakfast meats, all the dairy products you could ever imagine, as well as dozens of pastries. Next level continental.

The interior is dated and needs to be brought up a bit. My wife was not able to get the card reader to work in door which required sliding the card reader through a slot and so called the front desk. She had to wait over 10 minutes for somebody to show up to let her in. A little bit of a let-down from the Holiday Inn that she stayed at the night before which was $30 less espensive as well.

It was very nice. The roads were bad from the snow. The guy at the front desk told us about a restaurant that delivered. We took advantage of it so we wouldn't have to go back outside. Excellent restaurant.

This was the absolute worst Holiday Inn I have ever stayed in. First the parking lot was full of ice, sidewalk were not clear or even salted. The rooms are rough looking and I think my bedsheets had not been changed from the last person was in the room. There was a lot of debris in the sheets. Every workout machine in the gym was broke, nothing worked. Feel like I should get a refund for this terrible hotel y'all advertised.

We were given 5 different rooms before finally being able to settle in for the night. We were given multiple keys that didn’t work, then sent to a room that was occupied or hadn’t been cleaned yet, then given a room that was not what we reserved and could not accommodate us before finally getting into a room. We have small children and it was late at night and we had to traipse them across the hotel several times. It was awful and seemed like they had no idea what they were doing

Hotel was nice but remote for TV didn’t work with no replacements available and was double charged for the room

Had two rooms, one room looked like door was previously jimmied open and brass plate was bent so hard to shut door. Never fixed. 2nd room the key card programming was broken and we had to have the staff open door. The manager was rude and seemed put out. No discount for this or offer to switch rooms. The other women night staff thought it was funny when we couldn’t get either door open.

The pull out bed wasterrible. My 10 year old woke up stiffand sore feom sleeping on it. The water pressure was horrible in the shower. And one staff member was rude.

I was hit with a $50 fee at check in. Completely unexpected as it wasn’t listed in the price. The walls are incredibly thin and we can hear every step other guests make. Sleeping is going to be very difficult.