Wyndham Grand Suzhou Fenhu

The staff at the Wyndham was very nice. The breakfast food was quite good, and our room was spacious and clean. The beds were super comfortable. The hotel is on a nice lake with good views and walking or biking paths. The hotel has tandem bikes available to borrow. Other than the lake, there aren't a lot of options of things to do in the area, so come only if you're looking for a quiet getaway. There are some good Chinese restaurants nearby. The swimming pool is very, very cold. They should consider heating the pool, our kids were hoping to do a lot of swimming but couldn't stand being in the pool for very long. There was also some noise each night we were there--families being noisy in the hallway or music playing (not sure if it was from the street or from an event at the hotel). It got quiet each night by 9:30pm. Lastly, the rooms have several lights that come on with a motion sensor around the entryway and bathroom. This sounds like a nice idea but it is terrible for those who actually sleep in the room. Every time someone gets up at night to go to the bathroom, the lights go on--very annoying.

很愉快的一次入住，對孩子很友好的一家酒店！入住時大堂經理小尹真誠和藹，熱情周到，還為孩子準備了入住禮，孩子很開心！酒店大堂也早早的佈置成🎄，很漂亮！晚上還有煙花看，還體驗了親子騎行，小朋友很開心！離店時小尹還準備了貼新的手工餅乾及咖啡，對他的待客服務非常滿意！

隔了半年又來二刷了哈哈，這個酒店真的太適合週末帶父母和娃來玩了，離上海不遠，只有六七十公里，一個多小時車程。酒店裡長者和孩子需要的元素都有，房間又大又乾淨，還有有小童樂園，健身房，游泳池， 行政酒廊。酒店外面緊挨着一個湖，湖周邊有跑步步道，草坪，很適合早上吃完飯去散散步。酒店早上和晚上的自助餐還是很好吃的，品種豐富品質也高。略微有點瑕疵的地方就是下午的行政酒廊人有點多，晚上自助餐的工作人員態度一般般比較冷淡，希望這點可以改進。 另外感謝大堂經理尹傳宇，幫我們免費升了房，還送了入住水果，早上會提醒我們天氣情況和注意事項，真的很暖心。