Tongli Lake Resort (Phase II)

Khu nghỉ mát này thực sự là một nơi tuyệt vời để ghé thăm ở Tô Châu. Rất sạch sẽ, xinh đẹp và hướng đến trẻ em. Hầu như không có bộ phận nào không có hoạt động dành cho trẻ sơ sinh. Các hành vi của nhân viên cũng đạt tiêu chuẩn và đặc biệt hơn là người phụ nữ tên Yu Ting rất hợp tác.

We were happy with our stay here. The room was nicer than it looked online, and the hotel was really clean. There are playrooms for young children that are free (3 rooms with some different toys in each room). The rooms are a bit old and tired, but my 2 year old enjoyed playing there and requested UK hi back lots of times. For parents it is just great to have somewhere for your kid to play and have fun, especially as the weather was very cold when we went! Outside there is a play area and sand digging pit. Location is walking distance from Tongli old town. Restaurant does evening buffet, and buffet breakfast. The food is fine, more Chinese than western, my husband really liked it and my favourite part was the Beijing roast duck at dinner. The pool is warm, with floats and rubber rings to borrow. There is a little land train, it takes a 10 minute trip around the hotel grounds and the cost is 20RMB for one adult and child. For me it was very boring but my son loved it 😂 The staff are very warm and friendly, everyone is very professional. Each guest is connected to a butler on wechat before they arrive so you can easily send a message and get some help. Our butler is Yu Ting and she helped us very professionally. For me, the things the hotel can improve are (1) the animal petting zoo - by western standard the facilities for the animals are not very good, just concrete enclosure with hut. For foreigners, we do not really like this. (2) We had a problem with the other guests smoking in the hotel, eg in the coffee bar. When I complained to the staff they tried to stop the guests, but even though they repeatedly reminded them to stop, the other guests continued. In the end they arranged for me to move to a private room near the bar where I could avoid the smoking. I was very grateful that they found a solution for me and my baby, but I am speechless there are such guests who flagrantly break the rules and the hotel cannot stop them. We smelled smoke in some different public areas, so maybe this is a problem with several guests 🙁 Overall we are happy with our stay and it is a good place to spend a few days with kids.

房間很大，我們去的那天有四十度非常熱，房間空調非常給力，冷的很也沒有異味，洗澡水特別大，出了一天汗非常舒服。酒店大堂非常大，雖然客人多但是也不擁擠，還提供冰鎮酸梅湯。早餐品種非常豐富，還有很多想吃的還沒吃就飽了。這次比較遺憾的是天氣太熱沒辦法在酒店內轉轉，就去了酒店內的大船飯店非常不錯送了幾個菜。這裏感謝下招待我們的服務員餘婷，非常熱情專業👍