MEILUO NOMADLAND WELLNESS RETREAT

我住酒店不算少，但是美羅無名初療愈酒店是我所住酒店裡最讓我流連忘返的地方，訂的房間不是他家最好的，但是從房間面積、佈局、設備設施、以及洗浴用品都非常滿意，到達酒店第一印象首先就是前台的小帥哥和小美女温暖的笑容，熱情的服務以及貼心話語，讓旅途的勞頓減半，酒店的設計完全就是一個治癒的存在，一身潔白的小帥哥綿綿細語的為我們講解了室內精緻且有內涵的擺設、掛畫，稀有的綠植聞着淡淡的梵香……讓人有一種與外界分隔的清凈和超脱。 除了環境，最讓我留戀的是服務，服務人員沒有高檔酒店的趾高氣昂和標準化的服務方式，而感覺像自家的孩子般的温暖，這應該就是真正高端酒店的服務盡頭。每天晚上回到房間，就會有兩杯甜品放在桌子上，特別暖心。 出去玩的話，酒店在5公里以內免費接送，徐師傅熱情周到，一路給我們講當地好吃好玩好逛的地方，生怕我們留下遺憾。因為提前訂了其他酒店，退不了，所以衹好不捨的離開，離開這天因為要去其他酒店，原則上酒店車輛是不能送的，在這種情況下，前台的小帥哥毅然為我們打了一輛商務車（我們是兩個人兩件行李），而且沒讓我們付費，可見對客人的珍惜和尊重，特別感動！在等車的時候前台小美女還送了兩個艾草捶，美羅無名初療愈酒店還有很多細節的服務，音療（讓我放空自己美美的睡了一覺）因為時間原因沒去體驗理療服務，下次一定會因為美羅無名初療愈酒店再來蘇州，多住幾天，看到我的評論的朋友，我真心推薦你們去住今天

I found this hotel by chance after learning that the one where I was originally wanting to book was sold out for my dates. I guess it was luck, because this place is so beautiful and calming. The pictures do not lie! I booked one of their top floor rooms, but I didn't realize that I would be navigating a short but steep step of winding stairs to access it. (Elevators are between the 1st and 2nd floor guest rooms only.) Even as a relatively able person, I still took my time going up and down the steps. The room itself is nothing short of amazing; in addition to the outdoor private tub on the patio, there's also a tea "alcove," and also a king-sized bed in a sparsely- but chicly furnished main room. It's a pity I stayed for only two days, and I didn't have the chance to explore their offerings of a sound bath, etc. The staff also brought up some kind of soup concoction on the first night, which was very kind! Breakfast is included, but guest have to go to the building across the path, and take the elevator to the 2nd floor. I tried only the Western breakfast; maybe the Chinese breakfast is more hearty. Tip #1: When ordering a DiDi or taxi, drop your pin at the hotel's precise location, and not just at the security check at the main entrance. From reading other reviews, I thought that cars not belonging to guest couldn't get in, so I ended up walking with heavy luggage to get to the entrance of the hotel. Fortunately, when I left, I was able to get the DiDi to the hotel parking lot. Tip #2: Staff possess varying degrees of English levels, but I'd still recommend this place if (like me) you don't speak any Chinese. Make sure to add WeChat and add the hotel's account as a friend; this is the fastest way to contact them during your stay. Staff and I communicated via this method, as well as interpretation apps (Google Translate on my end). Tip #3: Humble Administrator's Garden is about a 20-25 mn walk south. The closest "scenic area" is along the Grand Canal, which just over the wall north of the hotel. You'll likely need to take the bus (download Amap) and/or take a DiDi to get to different places.

Poor service。taxi could not get into the front of hotel. No security guy to open the gate - we have to wait for some worker to throw garbage and get her to open the boom gate for us - and need to work 150m to the entrance of hotel. At 8pm, only one staff working in the hotel.