Home Backpackers

Absolutely do not stay here. I stayed here a couple of years ago and had the worst experience of my life. Allow long-term customers to boolly newcomers. Politely like an adult at 11:30 am I asked someone in my room in which I had just moved into if they would please consider using headphones. She’d had her videos playing for the last two hours. She said loudly “you’re the only one that has ever had an issue, no!!”. I said nothing further and emailed management to speak to her, saying I don’t like conflict. She left the room, came back, and aggressively accused me of being “very annoying” because I spoke to her at 11:30 am and woke a guy up. I said that “but your videos woke me up, and you’ve been playing them for two hours...?”. She then told me no one else had an issue and I was being annoying by having my bags “everywhere”. My bags were exactly in place in the locker and shelf. She then talked over me relentlessly, repeatedly saying that I was “annoying” for waking a guy up at 11:30 am, despite her waking me up with her music. She continued to be loud, talk over me and demand I leave. The reception staff asked me to move rooms because they wouldn’t believe the woman was like that - which is a clear case of discrimination and gaslighting: you’re new, so it can’t be her. I asked why her bullying was being rewarded. Then management Rebecca came. I can see Rebecca is extremely problematic, she threatened to rip out the throat of another guest and kick her out: Jasmine, below and the owner has simply dismissed it. Rebecca immediately sided with the bully and said I had been “patronising”, and then said that her inappropriate behaviour was acceptable because I was “patronising”, she said that by speaking I would’ve woken the other guy up at 11:30 am but paradoxically it is okay for the other backpacker to have her music and video going for two hours at 11:30 am. Apparently a normal speaking voice of one line at 11:30 am is unacceptable but two hours of videos at 9:30 am is perfectly fine. She said other people in the room denied she had been aggressive to me, but no one else was in the room at that time except myself and a Japanese gentleman, who spoke no English and was unable to follow what happened. When I asked how I was being patronising, the manager said “like you are being now”, and that I was “irate”. Wow such a ridiculous tactic. I said how is questioning you “patronising”, I’m understandably upset and, in fact, your accusations to me are extremely patronising. She immediately said “no, no you’re just saying that” I said “no you definitely are”, as SHE was definitely projecting. She then said a normal person would ask - and she bizarrely gestured in a begging way with her arms curled into her body apologetically, looking up and saying “sorry!” and looking embarrassed for asking. When I asked her if she was saying I wasn’t normal, she immediately denied it, even though that’s literally quoting her. She said I was “twisting her words”, when