Peppers Soul Surfers Paradise

We stayed in the hotel for three days（7/7-7/10）. On the first day, no one came to clean the room. We thought we needed to notify the service counter to arrange cleaning. On the second day, we used the "cleaning notification" button on the phone in the morning, but no one came to clean the next day. On the third day, we reported it to the service counter in the morning, and they said they would arrange for a cleaning staff. As a result, when we returned to the room on the third night, we found that it was still not cleaned (this was the first time we were deceived). So we called the service counter again, hoping that at least they could change the bath towels for us to use. The service counter staff replied that they would ask someone to bring us clean bath towels, but they did not keep their promise in the end. We were deceived again.

Nice hotel. I want to visit again.

It’s in a very good location and close to restaurants and shops

location is good ! 5 star ! Room very large ! Had a good stay at Peppers Soul Surfers Paradise !

nice view and great location！

The location is excellent at the heart of surfers paradise and the view is stunning The rooms are big enough but the housekeeping is the worst part of staying They don’t clean anything or provide anything finished they just making beds and that’s it