Anacapri Holiday Resort Apartments

The location of the property was good, only a short walk away to surfers. The check in process was poor with no staff available on site at check in time on a Saturday, we had to talk to staff via our phone. The room was dirty and the microwave unusable, smelling like it had had an electrical fire in it. Made the whole apartment stink. There was a power board in the bedroom with exposed wires showing. A thick layer of dust and lots of debris under the bed on the tile floor. The sliding door from the bedroom to balcony couldn’t close and lock properly, making the apartment insecure. There was no tea and coffee in the room and only half a roll of toilet paper. Pots and pans were dirty. Lots of dirt and grime around the place, the room needs a deep clean. There was no fire evacuation sign displayed in the room and the fire exit on our floor wasn’t marked with an exit sign (I don’t usually pay much attention to these things but checked following the burnt smell in our apartment). I complained via email and at the desk, the receptionist said someone from management would call me that afternoon, I never received a phone call. I wouldn’t stay here again.

Our unit on the 15 th floor was disgusting Can’t believe they are still able to book people in .I thought because most of the reviews were old it couldn’t possibly be so bad. It was. We even spoke to the person on reception before we booked and were assured it was all in very good condition now. His idea of good condition obviously very different to ours.We didn’t expect 4 star but this is the worst unit we have ever rented and we travel frequently.We tried to move to a different resort but all booked out so close to Xmas. We were over run with cockroaches in the kitchen and when I complained I was told the pest man had been the previous week. He must have sprayed water !! Please believe me this is a true review. Do Not Waste Your Money

Don’t do it What I booked online was nothing compared to there booking photos Absolutely gross smelt like gas leaking Mention to reception but didn't seem worried 😧 Dirty dirty dirty The so called clean cutlery I would have thrown in the bin The guy at reception was pleasant acted as though this has happened a lot