Zenao Appart'hôtels Suresnes

Séjour agréable et calme. Logement neuf et propre. Très belles prestations. Equipe très sympathique et bienveillante.

First of all, they did not disclose that the service apartments are in a senior living facility. Not that it is a deal breaker but it would be nice to know in advance… I came here to work for a week. When I got to my apartment, there was no dish soap, trash bags, or scrubbers. Just odd. I went and bought some. Then the WiFi. Non-existent. The router didn’t work so I called the front desk. They came and said it was a problem with the apartment and would have a tech out on Tuesday (this was Friday). He told me I could hop on other units for the time being. Each unit I tried was hit or miss. They would constantly lose connections. On Tuesday, no tech came. I called and they said “sorry” well send someone tomorrow”. No one ever came. If you are a senior and don’t need to work, it might not be a big deal. I was THERE TO WORK. I will not stay there again.

The rooms are located inside a senior citizen service building, but it’s not mentioned outside so we were looking for the property for a long time. The front desk charged us city tax which we already paid for. The studio is very nice, clean and spacious. But there were a lot of ‘small’ things that could be better; no floor towel for the open shower (so the bathroom floor is always wet when you shower), only one towel for two people, no hair dryer, a garbage bin in the middle of the room without a lid. There’s a small kitchen which is nice, with a dish washer, but nothing to wash any dishes (soap or towel).