Favehotel Graha Agung Surabaya

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Favehotel Graha Agung Surabaya

Pakuwon Square AK II No. 10-11 Jalan Mayjend Yono Soewoyo, Lidah Wetan, Lakarsantri, Lidah Wetan, Lakarsantri, Surabaya, East Java, 60228, IndonesiaXem thông tin khách sạn
Favehotel Graha Agung Surabaya
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Chúng Tôi Khớp Giá
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Đánh giá của khách

8.2/10
Rất Tốt
99 đánh giá
Đánh giá đã xác thực
Vị trí8.6
Trang thiết bị7.9
Dịch vụ8.3
Vệ sinh8.0
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Tất cả đánh giá(99)
Đánh giá tích cực(96)
Đánh giá có ảnh/video(27)
Sạch và gọn gàng(9)
Vị trí tuyệt vời(9)
Nhân viên thân thiện(8)
Vị trí thuận tiện(6)
Đánh giá tiêu cực(3)
Nor aziema
Phòng Tiêu Chuẩn
Lưu trú vào thg 9, 2024
Du lịch cùng bạn bè
1 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 17 thg 10, 2024
Everything good. Service faster… just amenties to improve…
Dịch
Phản Hồi Từ Khách Sạn: Kepada Ibu Nor Aziema,Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Dengan senang hati kami nantikan kedatangan Anda kembali diwaktu mendatang.Hormat kami,
Parthi72
Phòng Tiêu Chuẩn
Lưu trú vào thg 9, 2024
Người đi công tác
16 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 28 thg 10, 2024
If you have others matters to attend to and are using the hotel just for sleeping and maybe doing some catching up on emails, this is a decent hotel. Breakfast is ok. Room may be a bit smaller but still manageable.
Dịch
Phản Hồi Từ Khách Sạn: Kepada Bapak Parthi72,Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Dengan senang hati kami nantikan kedatangan Anda kembali diwaktu mendatang.Hormat kami,Erzam Faisol – Hotel Manager
Wai Hong
Phòng Tiêu Chuẩn
Lưu trú vào thg 5, 2024
Người đi công tác
1 đánh giá
7.5/10
Đăng tải vào 24 thg 7, 2024
quite disappointed with the room , as wasn't inform without window if knew earlier would have choose an upgrade or change another hotel. Others were okay.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr Wai Hong,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. Previously we informed you that we have several types of rooms with a view to the street with large windows in the Deluxe room and Suite room types, and we also provide lift access from our basement to the lobby area and room area to make it easier to access your luggage. We also provide car delivery to the surrounding area at certain hours based on availability. We put the experience and comfort of our guests as our priority, and your positive review reaffirms the hard work we do every day. Once again we are very grateful for your kind review, we are happy to await your return in the future. Best regards, Erzam Faisol – Hotel Manager
Theta
Phòng Tiêu Chuẩn
Lưu trú vào thg 3, 2023
Một mình
5 đánh giá
6.0/10
Đăng tải vào 27 thg 4, 2023
Slept with an unlocked window during my booking night at the premise. Woke up the next morning due to loud, whirring noise coming from the curtained area and found open window with broken lock. Linens had stains on them when stressing on clean towels and clean linens on the request sheet. Location, services, and amenities are good. But what’s the use when you pay to sleep on dirty linens? And broken locks in the room and window? Not coming back :(
Dịch
Phản Hồi Từ Khách Sạn: Dear Ibu Julyana,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. Let us apologize that your stay at favehotel Graha Agung Surabaya did not meet your expectations. In response to the unlocked room window this is a special concern for us to follow up, we will forward this issue to our engineering team and cleaning team to ensure the same thing does not happen again, in connection with the bed linen that has stains this has been conveyed to the cleaning team to ensure the feasibility of bed linen before being given to our guests. Once again we apologize for any inconvenience during your stay at favehotel Graha Agung Surabaya. We look forward to welcoming you in the future with an even better experience.Sincerely,Erzam Faisol - Hotel Manager
Rw Wang
Phòng Tiêu Chuẩn
Lưu trú vào thg 12, 2024
Vợ chồng
7 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 6 thg 4, 2025
good location
Dịch
Người Dùng Ẩn Danh
Phòng Tiêu Chuẩn
Lưu trú vào thg 2, 2024
Người đi công tác
87 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 1 thg 5, 2024
Room berdih, mknan std, hospitality okr
Dịch
Phản Hồi Từ Khách Sạn: Kepada Bapak/Ibu,Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Dengan senang hati kami nantikan kedatangan Anda kembali diwaktu mendatang.Hormat kami,Erzam Faisol – Hotel Manager
Novianto
Phòng Cao Cấp
Lưu trú vào thg 5, 2023
Đặt phòng cho người khác
121 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 21 thg 6, 2023
good hotel, good price, good experience, good service, thankyou
Dịch
Phản Hồi Từ Khách Sạn: Dear Bapak Novianto,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. We put our guests' experience and comfort as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future.Sincerely,Erzam Faisol - Hotel Manager
Sianto
Phòng Tiêu Chuẩn
Lưu trú vào thg 11, 2024
Du lịch cùng bạn bè
1 đánh giá
7.5/10
Đăng tải vào 29 thg 12, 2024
Lumayan
Dịch
Phản Hồi Từ Khách Sạn: Kepada Bapak Sianto, Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Kami mengundang Anda untuk menghubungi kami , sehingga kita dapat mendiskusikan secara spesifik pengalaman pribadi Anda selama menginap di favehotel Graha Agung Surabaya. Ulasan yang Anda berikan telah menjadi perhatian khusus bagi kami. Kami sangat menghargai apabila Anda dapat menghubungi tim customer care kami, karena Anda berhak untuk mendapatkan yang lebih baik. Sekali lagi kami memohon maaf atas ketidaknyamanannya selama menginap di favehotel Graha Agung Surabaya. Besar harapan kami untuk dapat menyambut kedatangan Anda kembali di waktu mendatang dengan pelayanan yang lebih baik lagi.Hormat kami,Erzam Faisol - Hotel Manager
Người Dùng Ẩn Danh
Phòng Tiêu Chuẩn
Lưu trú vào thg 5, 2023
Một mình
18 đánh giá
6.0/10
Đăng tải vào 10 thg 6, 2023
It’s good for single traveler. But room no window.
Dịch
Phản Hồi Từ Khách Sạn: Dear value guest,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. We regret if your experience at favehotel Graha Agung Surabaya fell short of what you had hoped for. We have a number of accommodation possibilities for the room with a window and a view, and if you're prepared to give us another try, we'll make you a special offer. We apologise once more for any inconveniences you may have had while staying at favehotel Graha Agung Surabaya, and we look forward to providing you with an even better experience when you return in the future.Sincerely,Erzam Faisol - Hotel Manager
Ayu LaKhanza
Phòng Tiêu Chuẩn
Lưu trú vào thg 1, 2024
Vợ chồng
5 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 27 thg 2, 2024
Sangat nyaman
Dịch
Phản Hồi Từ Khách Sạn: Kepada Ibu Ayu LaKhanza,Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Kami sangat senang mendengar Anda mendapatkan pengalaman yang dapat memenuhi harapan Anda selama menginap di favehotel Graha Agung Surabaya. Lokasi yang strategis merupakan salah satu keunggulan dari favehotel Graha Agung Surabaya. Bagi tamu-tamu kami yang bingung lokasi yang sesuai harapannya, kami menyediakan pengantaran mobil untuk ke area sekitar pada jam-jam tertentu berdasarkan ketersediaannya. Kami menempatkan pengalaman dan kenyamanan kepada tamu-tamu kami sebagai prioritas kami, dan ulasan positif Anda menegaskan kembali kerja keras yang kami lakukan setiap hari. Sekali lagi kami sangat berterima kasih atas ulasan baik Anda, dengan senang hati kami tunggu kedatangan Anda kembali di waktu mendatang.Hormat kami,Erzam Faisol – Hotel Manager
affan
Phòng Tiêu Chuẩn
Lưu trú vào thg 2, 2024
Vợ chồng
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 11 thg 3, 2024
nice hotels
Dịch
Phản Hồi Từ Khách Sạn: Dear Bapak Affan,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. The strategic location is one of the advantages of favehotel Graha Agung Surabaya. For our guests who are confused about the location, we provide car transfer to the surrounding area at certain hours based on availability. We put our guests' experience and comfort as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future.Sincerely,Erzam Faisol - Hotel Manager
Rosita
Phòng Tiêu Chuẩn
Lưu trú vào thg 4, 2024
Một mình
22 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 16 thg 5, 2024
Bagus
Dịch
Phản Hồi Từ Khách Sạn: Kepada Ibu Rosita,Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Dengan senang hati kami nantikan kedatangan Anda kembali diwaktu mendatang.Hormat kami,Erzam Faisol – Hotel Manager
Người Dùng Ẩn Danh
Phòng Tiêu Chuẩn
Lưu trú vào thg 12, 2024
Một mình
7 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 17 thg 3, 2025
房間很乾凈，温馨，雖然在路邊，但是很安靜，第二次入住，價格很合適，周圍很熱鬧，值得推薦！但是停車收費！
Dịch
Phản Hồi Từ Khách Sạn: Dear value guest,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. The strategic location is one of the advantages of favehotel Graha Agung Surabaya. For our guests who are confused about the location, we provide car transfer to the surrounding area at certain hours based on availability. We put our guests' experience and comfort as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future.Sincerely,Erzam Faisol - Hotel Manager
ibtisam
Phòng Tiêu Chuẩn
Lưu trú vào thg 12, 2024
Người đi công tác
1 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 6 thg 2, 2025
Dekat dengan venue acara, letaknya di pusat kota, rate 4 untuk bersihnya, sayangnya room nya tidak kedap suara
Dịch
Người Dùng Ẩn Danh
Phòng Tiêu Chuẩn
Lưu trú vào thg 10, 2024
Vợ chồng
1 đánh giá
6.0/10
Đăng tải vào 7 thg 12, 2024
Harga tdk sebanding dgn kualitas yg diterima sampai malam saya terpaksa checkout krn kamar tdk nyaman
Dịch
Phản Hồi Từ Khách Sạn: Kepada Value Guest,Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Ijinkan kami memohon maaf dikarenakan pengalaman Anda selama menginap di favehotel Graha Agung Surabaya belum dapat memenuhi harapan Anda. Sehubungan dengan kualitas yang tidak sebanding, mohon informasinya dari segi kualitas seperti apa yang dapat kami bantu tingkatkan. Kami mengundang Anda untuk menghubungi kami , sehingga kita dapat mendiskusikan secara spesifik pengalaman pribadi Anda selama menginap di favehotel Graha Agung Surabaya. Ulasan yang Anda berikan telah menjadi perhatian khusus bagi kami. Kami sangat menghargai apabila Anda dapat menghubungi tim customer care kami, karena Anda berhak untuk mendapatkan yang lebih baik. Sekali lagi kami memohon maaf atas ketidaknyamanannya selama menginap di favehotel Graha Surabaya, besar harapan kami untuk dapat menyambut kedatangan Anda kembali di waktu mendatang dengan pengalaman dan pelayanan yang lebih baik lagi.Hormat kami,Erzam Faisol - Hotel Manager