Avenue Deluxe Hotel

El hotel fue decepcionante. No cumplió mis expectativas. El todo incluido era de chiste.

One of the worst hotel I’ve ever went to. When we arrived we found our room dirty, used tissues on the bed and under the bed and a very sticky floor. The food is not good. I got a food poisoning from it. Found dead mosquitoes in my rice. On the last day he called us with half an hour earlier to check out and the came and banged on our door and started screaming at us. We told them about the bad stuff that happened to us and he said “What’s my problem? Thats not my problem.”Like it was our fault that we found a dirty room. He started swearing in bulgarian and was very mean. The food made me very sick and I needed a week to get past the bacteria that I got from this hotel. Overall a very bad experience. I wouldn’t recommend coming here.

We had a nice two room bedroom facing the pool. Pool is nice and it had few cabanas also. There were always free loungers even up until 12. The hotel looks cozy and romantic. We loved sitting in the restaurant/pool area at evenings like many other people. It was like being in a cozy pub. There is an abandoned club right next to the hotel, but there is nothing the hotel can do about it. Lots of unfinished buildings in Sunny Beach anyways. The area felt safe and there is a good size supermarket right around the corner. If you want to go to the tourist shops and restaurants you just cross the main street of Sunny Beach and there you are. About 200m. To the beach you have to walk about 800-1000 meters, but it is very doable when you find your chosen path. The manager and the crew in the restaurant worked hard and everything worked great. The restaurant has nice atmosphere with music. They could lower the volume a little and it would be perfect. The food is pretty normal AI, some are good and some not. We always found something to eat. But true that they could add tomato sauce to the pizzas and some of the foods were over/undercooked sometimes. One Gordon Ramsay visit and this place would be kicking because there isn't nothing wrong with the menu itself. Just little fine tuning how to cook different kind of meats. Veggie foods were great. I don't understand why people are so negative. You get what you pay for and this hotel does what it says on the tin can. If you want to pay more, have more food options etc. book a hotel without AI or more expensive like Melia Sunny Beach which is great, but expensive.

(Me and my family were in this hotel in august 2022, however, as I'm writing this review in 2024, that date isn't available) Pros: 1. Even though he hotel is small, it looks nice from the outdoors, indoors too. 2. The pool was great, with different depths (the children's zone is fenced off). 3. The room we got was quite big, with a bedroom, bathroom, and one big room for the kitchen, single bed and a TV. (It wasn't a big deal for us, as we weren't spending much time in the room anyway). 4. The room was being cleaned 2-3 times a week. 5. You can talk to the staff in English and Russian. 6. The hotel is located in the city, and there are some markets and restaurants nearby, as well as other hotels surrounding it. P.S If you're planning on going with small children, there aren't any activities for them here, and it's very hard finding any fun stuff to do in the city. P.S.S. The sunbeds near the pool are mostly occupied, sometimes even in early mornings. Cons: 1. The hotel isn't located near the beach, so it's hard to find a way there, as the locals don't really help either. 2. The food could be better. If we would come to eat later, when the breakfast/lunch/dinner has started already for a while, the food would be cold. 3. The staff could be nicer and more helpful. Most of the times we didn't see anyone from the staff being anywhere, doing anything. 4. The surrounding places and buildings look old, ugly, some even abandoned. Ground somewhere around the hotel was littered. 5. Cocktails and alcohol from the bar aren't really good, don't recommend. Overall, there are many things that need to be fixed to make the stay a pleasant experience.

Hotel is very nice for the decor , food is always hit and miss and is cold majority of the time , staff do not speak much English and talk to you in Bulgarian like you’d understand I wouldn’t recommend staying here at all very disappointed with the stay at this hotel pool isn’t heated either

Самый ужасный отель.Еда тоже ужасная.В добавок еще и отравились.Два дня в лежку.Номера как убирали-подметали веничком и все.Постель не разу не поменяли.Вокруг отеля руины и грязь.Белье сушить негде-сушилки одно название.Лежаки тоже все разваливаются.Дома обнаружила пропажу нижнего белья,это уже не в какие рамки.Короче не кому не советую туда поехать.Худший отдых,хотя в Болгарию ездили не первый раз.