Ronald
5 tháng ba, 2024
Check-in was great, with a great, friendly staff. However! We went to our room, which had a strong bleach smell. Then, while walking, we started seeing water on the floor. Something was leaking and each step brought more water. Down to the front desk to room change. Not a problem. Again, the staff was great.
Now, to our new room. The toilet seat was held on by only one of the two attachment bolts, and that one was loose. You had to be careful sitting so it didn't slide off. Other issues were dead power outlets, including the one over the sink so the hair dryer was basically worthless (fortunately, it came off the wall so it could be used elsewhere). Also, the fridge was so cold that the ice box was so frozen there was almost no room to put anything in the freezer,
Also, the hallway going to the room looked like it hadn't seen a vacuum in weeks.
If the room had been as great as the staff, it would have gotten a five-star rating. Sorry, though, it didn't.
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