LN9 Bandung Guest House

letak strategis, nyaman dan tenang, dekat kemana mana ke univ maranatha, ke cafe, byk makanan sekitarnya dgn berjalan kaki.

Before the pandemic the service was excellent and i keep coming here occasionally. But when i came today 2 january 2023 14.11PM the Front Desk Staff (Male) Mr. ARI is so Rude! The way he talk is inappropriately than retaliation person in a high tone! Should be teach some manner and training before jump in at the front office. He ask to add charge for the room IDR 37.000 which is i already paid from tiket.com, well i just paid the additional charge and still need change IDR 1.000 and he hold me because he doesnt have the IDR 1.000?! Dude i also put deposit IDR 100.000 so whats the hold up for 1.000 to prevent me check in?! You can take from it! This is major madness! As Hotelier specially im manage the same division thats why i can see this is not good! Be my guest if my experience is not true! Thanks for the hospitality im smart enough to avoid check in at this hotel no more.