Extended Stay America Suites - Houston - Sugar Land

房間設施一般但是服務周到快捷貼心，地理位置優越和價格實惠，緊鄰城南主要交通樞紐和Cosco中國城購物餐飲出行便利

Carpet in hallway is filthy. Trash is sitting in the hallway from guests . The room smelled so bad and I had to switch rooms because it was a ton of flys in the first room I checked in . I left after 1 hour . Too filthy to stay any longer

I like that it was close to expressway and near by restaurants. I didnt like that there is no ice machine.

I got a room which have water in floor and no electricity. Staff suggested to check out rather than giving alternative rooms.

I was excited about this hotel. I came out of town for a wedding. I was going to be in town for a few days. So, i was excited about having a suite with a kitchenette. I bought stuff to make breakfast and fruits, juice etc. When i arrived at the hotel and opened the cupboards, there was NOTHING. Not a fork, cup, pan... nothing. If you wanted these "extra amenities", you had to go to front desk and requested what you want, and they will see if it's available ( more times it's not). You ever had to peel and cut a watermelon with a steak knife? And when i finally got a pan to fry a couple eggs, there was nothing to do dishes with. I had to go to the dollar store and buy a sponge and a small bottle of dish soap, salt and pepper and paper towel. What's the point of advertising a kitchen if there was nothing there to use or cook with or eat out of. "Why did i buy stuff for breakfast if they already have free breakfast", you ask? Mini muffins. Nutrigrain bars and coffee. THAT'S IT! No juice, no fruit, no milk, not even cereal. Not a pleasant experience. And to top it off.... drum roll...i found and killed two roaches in the room.

Mattress was dirty smells and had urine all over, most of the people at the hotel they all look like homeless, and they had dogs in the rooms,a guy had a pit bull, i will never stay at that hotel again,and will tell all of my relatives not to stay there.

Old, the shower faucet was not fixed. The pull out bed was not clean. They did not have egg or fruits for breakfast .

Bed bugs, roaches, bite marks all on my kids body!!! 2nd floor is infested with roaches.. Do not stay here!!!

The staff is nice and friendly We found a huge dead roach under the a/c Previous guest stuck gum all under the night stand which is gross as hell. The washer machine needs serious maintenance one is full of water the other stops randomly steals your $3 the machine has card reader but only accept quarters they don’t serve fresh breakfast at all just coffee and muffins please hire a clean cooking staff to accommodate us guest we pay close to $100 nightly 😊