Edison's Inn

I recently stayed in the Swan room at Edison Inn, formerly known as the Cafe room, and it was a delightful experience as always. The room is spacious, offering a serene and expansive feel. Its standout feature is the breathtaking river view, where you can gaze out and spot elegant swans gliding by. This picturesque scenery adds an extra layer of tranquility to the stay. Edison Inn masterfully combines nostalgic decor with modern amenities, creating a unique and comfortable atmosphere. The blend of vintage charm and contemporary features makes every stay memorable. Location is simply the best! And free parking is just steps away.

When we opened the door with the code we were emailed we found an unmade bed and a room that wasn't ready. This was at 4pm, an hour after check-in. Calls to Bruce, the proprietor went to voice mail . When he called back he was very nonchalant, said he would send someone to make up the room. When I said I needed to shower and get ready for dinner an our play, he did offer the room across the hall to shower and change, which we did, but it was very inconvenient. We were offered no compensation from Bruce . The ladies at the taco shop around the corner and the housekeeper offered us drinks. Bruce needs to go back to hospitality school I have NEVER had such poor customer service without being offered some type of compensation. This guy barely apologized. I have friends in Stratford who know alot of people and are passing on our experience.

Love everything about it, so quaint, clean and very beautiful Edison room. FYI..There’s no microwave, there’s a bar fridge, Keurig and kettle. There’s 2 drinking cups and tons of towels. Restaurants are close by in regards to something to eat. The Edison cafe is not open from Sunday-Monday but the most aesthetically appealing Balzac Cafe is just few minutes by walking distance. Free parking, it’s a bit of a walk but I don’t mind. Love everything about it and will be back in the Summer.

We've stayed in the new River Apartment - 2 Bedroom with large living room, dining table, kitchen and full bath overlooking the river. We've enjoyed the privacy of the rooms and the large living and dining space with full kitchen to spend time together with friends. The full both adds the luxury to the stay. Zen beautiful design of the apartment and every room has reminded us the flow of life, with river seen outside of the windows, beautiful historic courthouse and just steps away from Stratford Festival theatres, restaurants and wonderful shops this place has everything one may need to experience a joy of life. All units in this hotel are always super clean, well organized and thought through.

Unfortunately, we did not have the best experience staying there. Which seems the be the exception since most reviews are very positive. There was food left from previous guests in the fridge, used washcloth left in the bathroom, the table side lamps in both bedrooms didn’t work, no hair dryer, and no coffee or tea in the room. Our host did manage to drop some coffee off to us, but not until 9pm at night. The stairs leading up to the apartments also have a strong strong smell of a cat litter box. We were really looking forward to our stay here, and left feeling pretty let down.

The Music Room was a comfortable, well decorated and engaging room. It's not typical to call a room "engaging," but the books, items and decorations used the theme of music, which made sitting around engaging, and even informative. The room is spacious, with the tall ceiling adding to the ambience. The location is perfect -- right in downtown Stratford, walking distance from the theater venues. Easy check in and out.