Ciarus

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Very helpful, friendly desk staff who speak French and English. Clean room with fresh clean sheets. Comfortable bed and pillow. Individual bed lighting. 2 bathrooms for 6 beds. Hot showers. Comfortable room temperature. Locked storage in room. Pay breakfast with hot and cold dishes. 8-9 steps entering the hostel but you can use the elevator after that. Good wifi. Hostel is located 2 blocks from the old town which is on the island. Near restaurants, shops, Christmas Markets. 15 min walk to the train station, all level ground.

I have a lot to say about Ciarus, both good and bad. First things first: our arrival. Personally, me and my roommate did not have any problems when we arrived and were promptly given our keys by one of the kind people at the front desk. However, upon asking others in our group how their arrival went, it turns out not everybody had the same experience. Another group of friends were told to wait for a while, and when one girl finally got to present her ID to a lady at the front desk, she was told “boys first” and had to go to the back of the line. Strange, I thought when she told me this. It sounded like from half of the students, their arrival was met rudely and did not leave a good first impression. Still, I continued on with high hopes for our stay here. The first week itself went well, actually! The room I was to stay in was very spacious, we had a beautiful view of the street, and the food was buffet style and decent. I personally felt like the room was nice. However, other students complained about how small their rooms felt like, which I didn’t understand until I visited their room and realized it was half of ours. I would definitely recommend studying abroad to continue hosting this program in Strasbourg! The city itself was not a problem at all. Ciarus became somewhat of a problem when we had our first case of COVID among our classmates. On a late night during our second week there, I received a message that someone had gotten COVID. Later on, another case. The next morning, two more cases. Those who had roommates with COVID had to spend the night with them, as the hostel was totally booked. Many students were exasperated by this. Ciarus did not enforce any type of COVID precautions or separation among the different parties. Upon telling Ciarus that we had COVID cases, they apparently were very shocked and angry, but it wasn’t our fault that we caught covid. When we had figured out who was positive and who was negative, Ciarus refused to allow us to have more rooms to house the negative roommates that were to be kicked out, forcing a reshuffling of rooming situations. A student I knew ended up in a very tiny room with two other students, giving almost no space for their belongings. They had two pairs of bunk beds, meaning 4 beds total. However, one of the beds had already been used by a COVID positive person, and another bed was discovered to have blood splatters on it… they asked the front lady if someone could come and take out and replace the sheets, but refused because of COVID, although everyone was all negative. We tried another staff member, who assured us some clean linens would be provided–linens that never even came. One of them had two options–sleep on the bloody bed or a bed contaminated with COVID. Our cohort was asked to wear masks in the hotel, even though the rest of us were negative. My group of friends and I complied with this demand, only to be treated like hot garbage by some of the staff. My roommate went downsta

Very rude receptionist. No Airconditioning at all. Don’t come near this hostel during summer. The day time temperature is 90-101 F this year (2022). Expect long lead time if things in the room is broken and need a fix, eg Bathroom light bulb. I asked for a fresh bedsheets the lady in the front desk just rolled eyes at me and said she would handle it tomorrow. But it’s been 3 days past nobody came. The cafe food is trash. The house keeping doesn’t take out garbage.

Tout est parfait de la localisation, de l'accueil ( un service impeccable et les employés toujours prêts à satisfaire les besoins de leurs clients malgré un passage indéfinis de groupe scolaire en passant par le choix extraordinaire du petit déjeuner et du dîner, des services extra proposés( le piano,une salle de jeux comprenant babyfoot,billard et jeux société et salle de repos) Que désirez de plus! Pour un prix très très convenable. J'ai adoré. Chaque année, je viens avec mes élèves et ils en ressortent ravis. Moi aussi ❣️😉

Experiencia pésima , las normas sobre humanas que tienen como el coste de la habitación no merece la pena la estancia lo único bueno es la localización entonces el dueño se aprovecha de ello. Esas normas estrictas incluyen no poder comer en la habitación , no poder estar en el pasillo más tarde de las 10 de la noche; así que si quieres ir a un bar o hacer vida nocturna no va a ser posible . Como consecuencia de salir tuvimos q pagar como lo llama el dueño “recargo económico” de 100€. Si podemos evitar darle más dinero a estos sinvergüenzas que se aprovechan de los turistas mejor.