Snow-Wight1
ngày 6 tháng 1 năm 2024
Positives The hotel is in an excellent situation right opposite the Gare. Strasbourg is a very beautiful city, everything was within easy walking distance, including the Christmas markets. The staff were very friendly and helpful. The room was clean. Negatives We had paid for a superior room and expected something a bit special. The en-suite had a newly installed shower, toilet and washbasin but the rest of the room had been ignored. Rusty pipes, chipped paint etc. The toilet roll spent more time on the floor than it did on the badly fixed holder. The bedroom carpet was very thin and badly wrinkled - a trip hazard! The glass door of the wardrobe had a long crack covered over with tape. Breakfast not great for gluten free, despite the hotel assuring us twice, before arrival, that they could cater. We asked for boiled egg and was told the boiler was broken!
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