Sneyd Arms Hotel

Rooms need a bit of work that's for sure but it's perfect for a night or 2, really friendly staff, cheap and convincent for Port Vale fc. Little too far away from Alton Towers I would say, Alot of country roads to navigate. Wish the new owners well!

Stayed let’s say 1 and half nights before getting kicked out with my four kids one being a 7 month old baby! At three o’clock in the morning Because my partner who has severe adhd/odd/ct had a episode and shouted after waking up all flustered and confused to where he was but he still didn’t manage to wake our kids sleeping in the same room but he was blamed for waking up people in the corridor was nothing to do with the lady who actually doesn’t own it kicking off in the corridor (obviously needs someone to teach her on disabilities! Seeing it is very common nowadays!) when turning up there at 9.30pm our room still was not ready and we was made to wait 30 mins before it was! And on the same night fri night my kids was woken from same said lady shouting her mouth off again at 3 in the morning! Cannot fault the staff other than said lady! Who was VERY UNPROFESSIONAL and needs a few lessons in disabilities in this day and age! Even after having to wake my kids to get out made sure we left the room tidy with no mess apart from the stained sheet where my little girl had a nose bleed on the Friday night ! Was absolutely fuming to say the least feel sorry for the rest of the staff because the business gets a bad name for one bad apple !