Lilla Brunn

離市中心很近，很有斯德哥爾摩的特色散散步好停車也蠻方便，還有廚房可以利用

BEDBUGS! To start with, we are aware this is not a 5 stars hotel and our expectations were not high. The breakfast was not the best but decent, the local staff a little unkind and rough, the shower curtain smelled bad. However, the real problem were bedbugs and the attitude of the staff after it was reported. We noticed insects in the room (we didn’t know at the time what it was) and I ended up being severely bitten. I reported this to the hotel by e-mail after I learnt what it is and after being examined by the doctor. I wanted to make sure they do something about that but they immediately replied there’s no way there are bedbugs in the hotel. Searching for bedbugs should take at least 1 hour (the insects hide) so there is no chance somebody even went to the room to check. I need to use ointment with antibiotics and do disinsection of my apartment in case I transferred bugs from that hotel. It is a costly and unpleasant process and the hotel’s attitude is unacceptable. I went through other comments on booking and we are not the first ones to report that. The personnel’s response is the same, though.