Tài Khoản Khách
ngày 26 tháng 9 năm 2023
We booked this hotel as we were attending a wedding near by. I explained that my husband has a bad back and we were offered a room in the cottage at the rear of the building. They did say there were stairs but not as many as in the main hotel. We checked in and were shown to the room which was out a fire exit, across an uneven courtyard and up a very steep flight of stairs. The room was dreadful. An old couch with one foot, 2 windows had blinds, one of which was broken, and one did not, the hanging rail was in the eves and the rail was so low you could not hang anything. Didn’t matter as there were no hangers and an old chair took up about 80% of the space. Bare plaster patch on the walls and the odd cobweb or two. We went down to the bar and the lady was very helpful and showed us 2 alternative rooms. We took one at the rear of the hotel and it was slightly better. Old furniture which had seen better days and the bed was very uncomfortable. The mattress was so soft and had a board underneath. The shower had a rusty soap stand and the water trickled out. We were told breakfast would be delivered and we are still waiting! Turns out a continental breakfast is served in the bar. We did not eat so cannot comment on the food but given that the fish and chip shop is part of the premises, you certainly got that aroma throughout the building. It such a shame that no investment is being made to this hotel as it’s in a great location and the bar has the promise to be something interesting. The staff were all very pleasant and helpful but I feel for them as they are trying their best in a very challenging building.
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