Premier Inn Stevenage Central

Excellent, friendly staff who were very helpful. Warm welcome and easy check in. Clean hotel and facilities. Bar prices not too inflated. Made to feel very welcome and the transfer time into Wembley was good due to the closeness of the train station.

Excellent stay, brilliant value for money. Room was very clean, food was great and staff were extremely friendly and helpful. We had breakfast both mornings, the food quality was excellent. I would definitely recommend staying here if you need an easy commute into London like we did

My stay here was just what I hoped for, relaxing and attentive, the staff; Ellis and Charlie were on hand for when I first checked in, they listend to my questions and made sure that I got to my room swiftly. I would recommend staying here if you want a positive environment as I couldn't fault the service.

Stayed here with 2 kids to visit family locally. Staff are lovely but hotel very badly designed. It's clean enough and easy to get to with free parking but we wouldn't stay again. All the family rooms are located either next to a door or opposite the lift (which is between 2 doors) so doors banging very early and late. Our room was not set up properly when we got there 4 of us, but only 2 beds. They did sort it tho. Our shower also had a leak so sprayed up and over the curtain and soaked everything by the sink. Again they did sort this but it shouldn't have happend. Breakfast was good but evening meals are on a tiny menu and we had pasta and the pasta was chewy, clearly microwaved and very bad value for money. For business or maybe just a couple with breakfast only this would be a good place, but not with kids and if you wanted to eat in.

Lovely service. Young man called Ellis was very helpful. Manged to make 4 poached eggs and work the front of house. Eggs were excellent and his first time making them. Really put himself out when most would have said they couldn't do them as there's no chef. Definitely worth a good review.

Room wasn’t too bad but location was bad, in the middle of a business park with no amenities available close by. Despite paying for a cooked breakfast, in the morning they take your name and room number, mark you off as attending and then tell you it’s pastries or cereal only, nothing cooked and no offer of a refund. They tried to pass it off as a ‘continental breakfast’ but with nothing savoury available (meats, cheeses, anything you would associate with a continental breakfast). Gluten, sugar or go hungry, that was all that was on offer. Feeling robbed!