Premier Inn Glasgow Stepps (M80, J3)

I cannot understand the poor reviews for this Premier Inn, as we have just stayed Bed and Breakfast for one night and there were no problems at all. The staff were friendly, efficient and helpful; the room and bed very comfortable and the breakfast freshly cooked and delicious. We would have no hesitation in returning.

Checked in for 1 night whilst visiting the family locally. Staff was excellent, attentive and friendly even when requesting a room change due to smell of smoke. Room was large, excellent bed resulting in a good nights sleep. Breakfast was as great value and breakfast staff super friendly. Would definitely come back…

After many years of using this hotel I was very dissappointed on this occassion with the lack of eating facilities. Whilst I knew before travelling that the restaurant had closed down, it was stated that breakfast was still being served. However every day out of the 5 we stayed, the breakfast experience was not good. From inedible cooked breakfasts to lack of expected cereals, stale bread for toasting, lack of milk, lack of plates the whole experience was significantly below the standard this hotel had enjoyed in the past. I wont be using this particular branch of the Premier Inn for future visits to the area.

The hotel could do with a coat of paint and new carpets at the hotel Stepps in Glasgow. Very tired and out of date. Very basic. Where we had breakfast, the dinning room could do with a good clean. Very basic breakfast, tables were sticky with food and napkins crumpled.

Assigned Room 1. Worst nights sleep ever. Room is sandwiched between the access door on ground floor to ALL rooms and the lift so it was very noisy all night. The shower is a dribble and the restaurant is shut. And despite there being 2 on reception and only one in front of me it took an age to check in. What's so difficult about checking people in that have booked online?

Could be bit more cleaner & I have a blue badge for parking and just received a ticket so staff should be explaining to us about parking rules in their car park