Rosselle
ngày 1 tháng 3 năm 2024
To be honest, I don't normally book properties like this but we had no choice this time as we couldn't find a property that isn't fully booked yet near my daughter's honors program interview venue happening the next day. So I reserved a non-smoking room but the one given to us smells terribly of a smoking room esp. when the airconditioning unit is on, the smell even gets worse that it triggered my allergies so we left but not w/o migraine attack & sinusitis. The room was dirty; the table top & sink counter top were so sticky to the feel and the worst of all was the staff was so damned rude. I left my cervical, medical grade pillow there and the manager on duty told me that whatever was left in the room, they throw them away immediately as they clean them (as if!). I was like, we've just left no more than an hour agoz how can they not keep my belonging for even half a day to see if I will come back to claim them? I hate everything about this property and will never go there ever again! Totally NOT recommending!
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