South Causey Inn

Booked afternoon tea here and then one of the party became ill and tried to move it to another day but was told we couldn’t. We gave plenty of time and staff was most unhelpful so I wouldn’t recommend booking and paying in advance as they are inflexible. We didn’t want to cancel it but move it and bluntly said no! Would definitely consider somewhere else is planning ahead.

We absolutely love our local. The service is always impeccable. The food is generally above most establishments within a 4-5 mile radius. Sometimes, though, the other patrons can be hit or miss. Some are generally rude, like when they completely ignore the queue and just march straight to the front. We often order the cheeseboard when we visit, and they’re mostly outstanding. However, we’ve noticed some inconsistency in the quality or size of the boards. The first photo is from the first week of August, when we got 12 crackers and 8 slices of cheese! To a one at end of August with 10 crackers and 6 bits of cheese To todays 16th September with 8 crackers and 4 bits of cheese In none of these occasions has the price reduced Which equates to 3rd reduction in crackers form first to last and 50% reduction in cheese from first to last

Very disappointed as normally meals here are amazing. Carvery however was very poor, the whole experience just wasn’t right from having to stand in a queue of 15 people to order and pay for drink and food instead of table service, to tasteless food, and staff just wandering about not really knowing what to do, all in all very expensive and very very average. Food wasn’t great meat very tasteless, veg undercooked and potatoes tasted reheated. Staff unhelpful and just stood about, having to queue at a bar to order drinks n food seemed crazy when staff just stood about. The room felt like a dinning hall at school, music blasting out. Think they need to really re think this approach it just didn’t work.

Very expensive rooms for what you get. The food is first class but that's where it ends. We attended a family wedding in one of the pods which was lovely and decided to stay the night before the wedding and the night of the wedding. We were so disappointed with the room it was the Causey cottage. We didn't even have any wine glasses only two plastic glasses. Love the restaurant but definitely not the rooms.

My wife and I visited South Causey Inn bank holiday Monday..the place itself is bigger than I expected with different areas designed for weddings..hotel rooms and bars...we only planned our visit a few days before and hadn't booked a table in the bar restaurant however when we arrived around 2pm we were accommodated no problem even though it was still very busy..we ordered drinks and lunch...lunch menu was set for a bank holiday but was still quite extensive for choice with plenty of choice..our drinks arrived quickly with only about a 10 minute wait for our food..we weren't disappointed with either the quality or portion sizes...I can honestly say it was one of the best meals we've eaten for some time and we would highly recommend a visit...all the staff were really polite and attentive ..full credit to them under busy circumstances...I would like to return in the near future and hopefully will...10/10..

Stopped over in our motorhome. Best experience ever. Place to park, food excellent (massive helpings) Must say the staff were the best, very helpful in every way , could not do enough for you. Nothing was any trouble for them through the hotel We will be back

Stayed for two nights for my daughters wedding in August the wedding was fantastic and the place is beautiful the staff and wedding coordinator very good and helpful and everything went smoothly but I feel the place is really let down by some staff being quite rude and sharp and making you feel a little uncomfortable. The girl who sees you in for breakfast at reception I don’t know her name on each morning she wore a dark suit has no customer service skills at all and makes you feel like you should not even be there our first morning we had breakfast in the room second we came down to breakfast and I returned for a third breakfast to meet family leaving the next day and each time was treated in the same rude away other family members and friends who stayed also commented on this same member of staff she even questioned why we where there which I found very odd and we had to explain what we where doing there while she looked us up and down like we where sneaking in the place I have to say the food was beautiful for each meal that we did have shame about the greeting

We visited to celebrate a BIG birthday, booked dinner bed and breakfast and opted for the Farmhouse Penthouse suite. The room was beautiful, being a hot day I was a little worried about it being too hot in there but the room and the bathroom have AC. The velux windows allowed a lovely breeze to pass through and had a decent view. Remote operated blackout blinds allowed a lovely dark sleep environment. The bathroom was large and luxurious, rain fall twin showers and a gorgeous bath and a TV. The dinner menu had a large range of foods and the protein sizes were large, as we’d booked dinner, bed and breakfast there was an allowance towards the dinner. Despite the knowledge of a wedding party occurring during our stay we were unaware of it until around 1am when we were disturbed by other residents. We did however manage to rest well. Breakfast was included and there was a good range on the menu with tea, coffee and fruit juices also available. Staff were very helpful through our stay. Thank you for a lovely stay. Don’t forget to log out of your Netflix on the TV before you check out!!

I attended my niece’s wedding and as a wedding venue and from an organisational point of view the hotel was very good indeed. All events were very well staffed and the employees on the whole were mostly young and very hard working. The annoying things were the constant threat to withhold the security deposit (£50 that I have never paid in a hotel the world over) as well as the shortage of food (canapés)and welcome drinks on the welcome wedding tray. The food was pre-prepared in generous portions but some meat , beef in particular, was dried out and double done. The bruschetta was soggy as well as the crisps on the carpaccio and the serviette were damp too. However I enjoyed the drinks I was served, my breakfast on both days as well as the complimentary fudge on our second day. A top up of water may have been more welcome though. I struggled with some of the decor but the Old Barn wedding venue was tip top and I would not want to put anyone off as the views and setting are stunning. All in all the venue was expensive both to stay and for drinks . Lily behind the bar was a stand out grafter!