Tài Khoản Khách
ngày 21 tháng 12 năm 2023
I canceled my reservation hours after booking on Trip.com. The room was released and I requested a refund from the hotel, they referred me to the booking app I used. My refund was refused. The property may be lovely or may be horrible, I don’t know. The site I booked with presented the reservation as cancelable so I chose this option. I have learned the app presents reservations as cancelable and buries the NON-refundable part in the fine print. Buyer beware and do not reserve with Trip.com if you want to stay here.
Dịch