Turtleshaven

Stayed at Stokkiesdraai for 3 nights with a friend and my son. When we arrived, we were the only people staying in the whole place. The manager Debbie seems friendly but is certainly lacking in customer relations. At no point were we told that there are no towels at all - my friend had to go buy one - not indicated on the booking page or in any email correspondence. Office opening and closing times are not clear, but we were told to check out STRICTLY before 9am on the Sunday we were checking out. I informed the manager of our intention to leave early on Sunday for the long drive back to Jhb. When we tried to check out on the Sunday morning at 7 am - I was yelled at and spoken to abusively by the manager for waking her up and "demanding" my cash deposit. At no point was I told that the office opens at 8am. So a 1-hour window to check out - seems a bit ridiculous. The rooms are clean, and the cleaning team does a reasonable job, but does not make the beds at all? All the items and fixtures are old and well used, but serviceable for the price. the checklist of items has prices attached, but no-one goes through the items with you on arrival or departure - so it seems redundant. The TV never worked the entire time we were there - apparently there is an issue with the new owners according to the manager. On investigating reviews online - the new owners have had an issue for several years? It is centrally located , cheap and clean, but the rude manager is the main reason why I will not go back or recommend to anyone.

The place as absolutely lovely. It is well furnished self catering accommodation and has all the essential resources that a person could need. It is also also in a great area surrounded by restaurants.

We stayed for one night. Personnel very friendly and accommodating, but the furniture seems to come out of Noah's ark. I don't think this place has seen any upgrades for the past 25 years. We paid an affordable rate, but we were very disappointed in what the flat looked like. With the power outage combined with load shedding we had no water.