Premier Inn Ipswich (Chantry Park)

Stayed on the weekend 25/1-26/1 night receptionist Beth was an absolute delight. Breakfast was really good value and enjoyed it greatly, really clean rooms and well dusted corridors. Absolutely loved my stay, would be more than happy to stay again

I have stayed in many Premier Inns for both leisure and business,this is definitely the best. Special thanks to Selina in the breakfast area and Charley on reception,both always go above and beyond to help. I have now moved back into my house in Ipswich but will continue to come for breakfast on Sundays .

Book 2 rooms in December 26 to 28 in 2024 for 5 people for 2 night and paid upfront for the rooms when I got there then paid for breakfast for me and my guest Check out on the 28 December 2024 all paid for so I thought On the way to London for 4 nights I noticed a payment for a breakfast x 1 then 5 minutes later a 2nd payment for breakfast so I called up and ask why are you taken payment for breakfast I have all ready paid for they say would do a refund for them but they didn’t do a refund the took a 3 payment for a breakfast so now make it 3 times on the 29 December I got up and checked to if the do the refund not happen they took 2 more payment out so I paid 5 extra time for breakfast had to freeze my card when I was in London called again they say sorry for the mix up and can take up to 5 days to get the money back £219.80 got the money back on the 1st January 2025 will not stay here again Call and complain they will not do anything for me as I am out of pocket

Reasonably priced double room, good shower/room well designed. Lots of plugs & lights/lamps, desk and chair plus a bedroom char. More than adequate for one person and manageable for a couple. Helpful staff, service with a smile, hot drinks available as standard but the best bit was the breakfast. Cooked to order, with plenty of choice an serve with a smile.

We stay at this hotel at least once a year when visiting area for family commitments. The staff are always friendly and welcoming, nothing is too much trouble. Hotel is ideally located, jusy a short drive from the Park and Ride facilty on London Road, which makes access to Ipswich Town Centre very easy

Seline/Selina was a great host during breakfast and was very accommodating. From taking our orders to keeping my daughter entertained she was friendly and professional. She provided great customer service to my friends and family. I would definitely go back.