TownePlace Suites Grove City Mercer/Outlets

First off the hotel was clean, well maintained and the staff were friendly, accommodating to your needs. With that being said the rooms are much smaller than they appear online, I booked a king suite and it is the size of a normal twin room. The hotel serves breakfast everyday from 6am to 9am daily but once service is over there is no coffee, no tea, no hot water available in the lobby until the next day. As a coffee drinker I don’t feel that I should constantly have to run to the front desk and ask for coffee for my room, especially when I paid $1K for a six day stay.

We only stayed for 1 night but we would come back, clean, nice staff, loved the fire pit!

The front end staff could be a little more friendly and welcoming, and not complain about its not there job to do other tasks, and maybe pay more attention to your guests

Great stay! Breakfast coffee was watery. Breakfast selection was nice!

This hotel was lovely. Staff was friendly, breakfast was delicious, rooms were clean and well maintained and the heated saltwater pool was amazing! Definitely planning to stay here again next year!

Not bad Very nice hotel. Front desk clerks could have been a bit friendlier. Plus our room was at an end on the hallway so in the mornings we always hear the water flowing from flushing. Woke us up very early.