Tài Khoản Khách
ngày 25 tháng 10 năm 2022
Very poor service! There was no hot water for shower in the night of our arrival. Even after the boiler was fixed the next day, there was still inadequate hot water. We are a family of 3 to visit and were unable to take normal showers during our entire 3 nights’ day. There was no receptionist service. We can only contact the person in charge via phone, text message and WhatsApp. But she was not responsive to our requests, most of the time she did not reply. We asked to provide kitchen paper towel, she acknowledged but was never delivered. We left trash and used towels outside the door following room instructions but they were never picked up! Very poor service!
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