Tài Khoản Khách
ngày 4 tháng 10 năm 2022
We booked this Hotel for 6 nights in total. The room was ok but there were a lot of things that, unfortunatly didn't worked and were not been taken care of, even after we went daily to the reception. When we first came to our room, the main light wasn't working, but the ladies from the reception helped us to get it work (it had to be switched on in the power box).The girls at the reception were very nice and helpful. The only window in the room was open and we could not close it because it was broken. There was no other room free, so we had to sleep with the open window (not that warm in october and my husband already had caught a cold). The day after, the handyman came because of the window. In the evening the window was closed but the handle was gone too. For the next 5 days, we weren't able to open the only window in the room and to get fresh air. The girls at the reception told us they would speak to the manager but nothing changed and we didnt't get anything in compensation. The sink in the bathroom also didn't worked, and the water did not drain. This problem was fortunatly solved after one day. Beside that, the room was not beeing cleaned at all, even if daily cleaning is mentionned in the description of the hotel. We got towels and toilet paper but there was no cleaning at all! So the room gets dirty after a few nights an the fact that we stayed 6 nights ... So now, that there was no compensation at all, i would nit recommand this hotel.
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