Khách Sạn Hàng Đầu Tại Lagoa Có Spa

The Vilalara Resort has outstanding service, comfortable rooms, gorgeous views, impeccable gardens, delicious breakfast, clean and calm beach. Can’t say enough good things. Great value for your money, highly recommended.

Hotel has great facilities and was very clean, though we were disappointed to realise that due to unsafe cliffs, it no longer offered direct access to the beach. Service should really be improved for such an expensive hotel: 1. Reception gave us 2 twin beds even though we specifically made a request at booking for double bed 2. Restaurants got my coffee orders wrong on multiple occasions throughout the stay 3. During the saturday bbq night, the hostess Priscilla made up a poor excuse not to give us a poolside table even though we were one of the earliest guests there. Her excuse was the remaining poolside tables were reserved for 4 families with dogs. We didn't see a single dog during the entire course of 2 hours, and the tables were given away to other couples for reasons unknown. This incident really upset us, and the fact that she had the audacity to make up such an excuse is appalling. 4. Gratuity was charged at 7.5% for every item, which is fine but what left a bad taste in the mouth is the hotel did it without informing customers upfront.