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9,4/10
Đáng Kinh Ngạc
BBryce van de LaarThe Solymar beach resort is not the most expensive resort in the Hurghada/Safaga area, but it’s also not the cheapest. Because of this, we were expecting it to be quite middle-of-the-range in terms of quality. At every turn, we were pleasantly surprised and delighted.
The staff were friendly and courteous - whether at the reception, in the restaurant, or walking past someone watering the grass, you are guaranteed a friendly greeting. Everyone is quick to know their customers - after just a day in our usual spot on the beach, Ahmed knew our usual order. The hyper-energetic Magic Entertainment team members were also quick to build rapport and make us feel included in the resort vibes.
We plunged immediately into extreme relaxation with a “honeymoon massage” at the spa, which included time in the dry and steam saunas, a special hammam exfoliation ritual on a heated marble slab, a full-body Dead Sea mud wrap, and an oil massage. The masseuses were talkative and playful - possibly not to everyone’s taste, but this seems to be the Egyptian way and certainly got me smiling and giggling along.
There is not a moment of the day when you might be at risk of going hungry. From the early breakfast in the main restaurant, to the late breakfast at the beach, to the drinks and snacks on offer throughout the day at the pool bar and restaurant, there is always a wide array of quality F&B choices. There is some variation from day -to-day options, and it’s always worth checking out the “fresh-from-the-grill” area to see what the day’s speciality may be. Part of the stay includes one complementary meal at one of the two a la carte restaurants (Italian/Egyptian) where the food is a level or two up from what’s served in the buffets. Go hungry - the Egyptian meal included a starter of hot and cold mezze, a soup, a main course and a dessert (with alternative plant-based and kiddies’ menus).
The resort has done a lot to ensure that it is eco friendly. Apart from the usual request to hang up towels to save water on unnecessary cleaning, they also purify their own water, which is left in your room in chilled glass bottles (it tastes a little weird, but it’s good for the planet).
Overall, highly recommend the Solymar resort.
TTài khoản kháchThe location and the beach at Sheraton Soma Bay are truly beautiful, and the welcome upon arrival was friendly and attentive. The property is well maintained, but overall it feels quite outdated and somewhat old-fashioned.
Unfortunately, we experienced several service and organizational issues during our stay. At the beach bar, we ordered a milkshake but were served a juice instead without being asked — we were later told there was an issue with the ice. Instead of informing us, the staff simply replaced the drink without consultation.
At dinner, incorrect dishes were brought to our table, and when we pointed it out, we were told the mistake was due to our ordering. One evening, a staff member pressured us to pay immediately and insisted on accompanying us to the reception to clarify the charge, even though we explained that we wanted to charge it to the room. At reception, we were told that charging to the room was perfectly fine. At check-out, we also discovered that one dinner had been charged twice. In addition, our room key stopped working several times on the day of departure — even though we had paid extra for a late check-out.
The food and beverage offering is disappointing. The selection is very limited, especially for non-all-inclusive guests, with very few healthy options. The bar menus — both at the beach bar and the main bar — are closer to snack-bar level than to a hotel of this category. All-inclusive wine is served from cartons, and plastic water bottles are placed on the dinner tables. At breakfast, fresh juices often ran out quickly and were not refilled.
The restaurant is frequently overcrowded, making it difficult to find a table. Compared to other hotels in Soma Bay, this property offers noticeably less atmosphere, entertainment, and overall quality.
In Conclusion: Beautiful location and beach, but service, organization, and overall standards unfortunately do not meet expectations for a hotel in this category. There are clearly better alternatives in Soma Bay.
PPart-time-TravelerHarika Bir Konaklama – A Stay That Turned My Trip Around – Ein Aufenthalt, der meinen Urlaub gerettet hat
I only stayed in Hurghada for two days, and unfortunately my first day didn’t go well because I had booked the wrong hotel. After leaving that place and arriving here, I instantly realized I had finally made the right choice. Even though I spent only two days at this resort, I left wishing I had booked a much longer stay.
All the staff members were genuinely kind and attentive. The food selection was extensive with plenty of delicious options. The beachfront, the swimming pool, and the overall resort atmosphere were wonderful. After my check-out, my flight wasn’t until midnight, yet the hotel kindly allowed me to continue using the resort facilities— and even encouraged me to enjoy the dinner buffet. This thoughtful gesture truly made a difference.
During my trip across Egypt, I stayed at 4–5 different hotels, and this one was by far the best. Another big advantage was that the staff could speak both German and English, which made things so much easier. I’d like to give special thanks to receptionist Mina Khalil, who was extremely helpful and kind throughout my stay.
There’s only one thing I believe could be improved: Even though it’s 2025, the in-room internet was available only for an extra fee. At a hotel of this quality, fast and complimentary internet in the rooms should definitely be standard.
Overall, it was an excellent experience, and I would absolutely choose this hotel again.
TTài khoản kháchI stayed at this hotel for 6 nights for my partner’s birthday. From the time I got there the hotel was very helpful with giving us a upgraded room and then going further to decorate the room/bed with heart pillows and pillow doves. They also provided a birthday cake twice on the day we arrived and on her birthday which we couldn’t be anymore thank you. I want to give a big shoutout to Mohammed the room cleaner, everyday was a surprise coming back into the bedroom he would decorate the room/bed with towels making different animals etc. Food buffet was really nice also had ice cream. ( I would say the hotel should make it so guest can get scoops for ice cream during the day not only for dinner) you get ice cream during the day but it’s ice cream lollipops etc. animation team was really good always involving everyone, want to say a shoutout to all the animation team especially mo salah, high energy and kept everyone very entertained. The beach is sandy! The photos don’t do it justice as the photos I saw online shows it to be stone beach with a bit of sand. The WiFi is good for a hotel which can be used on the beach. We was able to get a sun bed everyday by the many pools and beach. Nothing to fault this hotel was really amazing! (That’s coming from someone who only stays at high quality hotels).
TTài khoản kháchThe Regina is a basic all inclusive hotel right in the centre of Hurghada. Easy walking distance to the Marina and bars, restaurants etc are right outside the front door. Majority of staff are friendly, tips get you better service (as in most places in Egypt).
Samir who cleaned our bungalow was absolutely fantastic, every day he left something else in our room that helped us enjoy our stay. From a kettle (not typical to get in Egypt all inclusive) to hotel embroidered slippers and a wonderful smile every single day, I hope the management cherish him as he is simply brilliant.
The bungalow was spacious enough but the shower was tiny, beds comfy, plenty of clean towels too.
The food is basic and not to the standard I’ve had in other hotels in Hurghada but there was always something to have. The beer is poured in to small glasses from a bottle and all the spirits are local equivalents. If like me you need coffee early morning (before 7) then you’ll have to pay for it. They have a machine in a little cafe area and at the pool/beach bars but machine coffee is not available whilst breakfast is being served. Instead it’s provided in a huge urn and not very palatable.
If you arrive before 3pm you’re not entitled to have lunch or dinner after 12 o’clock check out on your last day…they cut your band off when you check out. If you check in after 3pm then you can get a voucher from reception which allows you to have lunch. I’ve never had this at any other hotel in Egypt (this was my 18th visit) and adds to the basic feel of the hotel.
If you’re looking for a cheap hotel to enjoy the ever present sunshine then the Regina could be for you.
TTài khoản kháchВеликолепное местоположение, в пешей доступности старый город с магазинами и ресторанами, рядом остров пляж Zeytona, на который возят на лодке или пешком 10 мин, есть свой ресторан на этом острове с баром. Великолепные завтраки. Отличное обслуживание везде, ребята очень стараются, и не из под палки а от души. Отель конечно мягко говоря «подуставший», требуется реновация, но стараниями персонала и местоположением это компенсируется))). С удовольствием вернусь.
TTài khoản kháchLovely hotel ,3 pools …pool with slides, Kids pool and then another family area with pool.
We had to move rooms as we had no hot water … but they moved us no problem.
The outside areas are lovely … bars around the pools … the only suggestion would be to have nibbles and also ice has to be available … the beach bar no ice at all again this is a no brainer.
The food needs overhauling by a chef … hot food generally not hot enough. No chips for kids .. no burgers … the menu needs changing and the cooks need training from a chef
The quality of the food needs a lot of improvement… many guests not happy one said it was a culinary catastrophe, a lot started eating out.
When you get there you are given a coloured wrist band and the staff will see you are a new arrival.
I saw new arrival guests get approached by on site staff selling , massages,nail and beauty makeovers,trips,and ice creams … as many as 5 approaches in 10 minutes.
In 5* hotels these people are at stations around the hotel and when guests are ready they go to these stations .. they don’t get hounded …the massage guy approached me 3-4 times a day.
Some of the trips need vetting
The service was ok and all the staff was friendly … the animation team need new outfits .. I couldn’t really see what they did to be fair .. no games to get people involved.
Overall it was a nice stay .. but there is a lot to work on .. I hope they will see this honest review and make changes … it could be a 4-5* but it will
only be a 3* if they don’t make changes
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