Khách Sạn Hàng Đầu Tại Thường Châu Có Spa

⭐⭐⭐⭐⭐ 5/5 – A Perfect Stay, 100% Satisfied! We had an absolutely wonderful experience at Tianmu Lake Yuhu Peninsula Hot Spring Hotel (天目湖御湖半岛温泉酒店). From the moment we arrived, everything was smooth and welcoming. The room was beautifully clean, spacious, and well-equipped, with a breathtaking view of the lake and surrounding nature. The hot spring facilities were fantastic — relaxing, clean, and a true highlight of our stay. A very special thanks to 御湖半岛管家曾怡 (Butler Zeng Yi), who provided outstanding service throughout our stay. She was attentive, kind, and went above and beyond to make sure we were comfortable and had everything we needed. Her professionalism and warm attitude truly made our trip memorable. We highly recommend this hotel to anyone looking for a peaceful and luxurious getaway in Liyang. We are 100% satisfied and will definitely return in the future! Thank you again to the whole team and especially to 曾怡 for making our stay perfect!

The hotel is very nice and it's like a unique experience. We stayed in the family themed room. My booking had the hotspring and welcoming fruit included. The place is huge as a resort with different restaurants, hot spring, and many activities. There are other hotels but I believe this one is the best among them. Coco from the reception speaks perfect English and guided us to the room. Kevin is also very helpful he took me to the Japanese restaurant to check the menu, and made sure I had a comfortable stay. Honestly great service.

💯The lady who checked us in on Day 1 was very good, but the staff did not wear any name tag so I can’t remember her name. We found that she is the only one who was prompt and alert to guests needs. She helped upgrade us to a room that is more handicap friendly, as my husband was on crutches. She also helped us order takeaway using her private mobile phone when the restaurant on site was closed for lunch as we had no china mobile phone number to order take away. 💯The location is great by the lake and near the Tianmu Lake scenic park. 💯Outdoor hot spring staff on duty are attentive and polite. She even instructed the buggy driver to the nearest point to pick us when she noticed that my husband had difficulty walking. However the buggy driver did not pick us from the recommended point as she gave the excuse that her buggy driving skills are not good enough. Therefore we had to walk a longer way to be picked up, which puzzled everyone as there was more than enough space and a road for buggy entry…. ❌ Not enough staff, especially at dinner and breakfast. Food is slow to come at dinner even though we pre-ordered. Waited 30 mins and more. Staff are loud clearing the crockery, and had no sense of regard for those still dinning. ❌tour groups arrive in the evening by the bus load. The hotel did not feel premium with the crowd who were very loud. ❌the private hot spring in the room only had a fixed temperature of more than 40 degrees which made it very uncomfortable when the external temperature is more than 30 degrees. The solution was to mix it with cold water via tap, which was very slow and impractical. The hot water needs to be filled up by the staff, and you have to call them. ❌not suitable for those with difficulty walking or elderly. ideal to have your own car. 🤔Overall, I did not feel that I made a good choice with this booking. There are others private hot spring room near Yu Shui hot spring / Bamboo sea area for a better value and premium feel. 🫥I would also caution against the 100 yuan fish coupon - it is a discount coupon to offset about a third of the price of the dish, not a complimentary coupon for a fish head casserole. I did not receive the welcome gift so I can’t comment. The public hot springs has 4 pools.

首先説説酒店地理位置，，位於太極廣場附近，步行不超過7分鐘，園區主要遊玩景點和親子投喂活動區都在跟前，再説説酒店設施，古色古香的陳設，環境一級棒，早上起來毫不誇張的感受到鳥語花香，內部設施齊全，沖涼，洗手間分開，還有私湯鹽泉（特色），獨立小院，私密性拉滿。着重談談這裏的服務，可以用爆贊形容，管家王紅霞從看到我們開始就笑容不斷，遊玩攻略，表演預留位等都是主動告知，省了我們不少時間和功夫，酒店還貼心的提供早餐送上門服務，足不出户就可以享受豐盛的美食，附贈的水果品質都很好，還有酒店準備的免費下午茶時光……總之是一次很不錯的休閑體驗，

Nobody spoke English. Checkin with passport was kind of long and resulted in many unnecessary questions. I asked for non-smoking room but clearly I could smell it in the room and there was ashtray on the table. I was afraid to use the AC because it looked dirty. On the second day the reception girl was very very nice also the ones in the SPA.

Spotless rooms, comfy beds, and excellent housekeeping. The entire hotel was clean and well-maintained. Friendly staff and great breakfast options. Perfect for a relaxing stay. Highly recommend for cleanliness and comfort!