Kỳ nghỉ tuyệt vời, khách sạn thực sự cao cấp và dịch vụ tuyệt vời từ nhân viên.
Bữa sáng và dịch vụ phòng chất lượng cao.
Hồ bơi, phòng xông hơi khô và phòng tập thể dục đều rất tuyệt vời và mang lại cảm giác sang trọng, đặc biệt là hồ bơi rất thư giãn.
Vị trí hơi xa trung tâm nhưng có thể đi tàu điện ngầm nhanh chóng hoặc khách sạn rất tuyệt vời trong việc sắp xếp taxi.
Rất khuyến khích!!!
Best 5 star property in Sofia hands down.
.The room was spacious with contemporary and minimalist design but still very functional. There's even a divider between the bathroom to the rest of the room so it felt like staying in a junior suite instead.
.The facilities were amazing, best indoor pool I've been to ever. It was fitted with all the aqua techs which provide so many massage options. There's also 2 types of saunas, a salt room, a steam room and even a ice tube filled with ice.
.The food at the hotel restaurant was amazing
.The service was so good because I was very frustrated and hangry as the QR code and the TV ordering system didn't work and I called the restaurant repeatedly and no one picked up. So I went down and spoke to Daria, who listened to my concerns and personally took me to the restaurant so that I can order something from the restaurant menu that I really wanted to take back to the room which is not supposed to be done. Diana from In Room Dining even came to deliver the food to my room for me, which actually wasn't her job. I felt looked after and treated like a guest in a 5 star property.
To top it up, we decided to have lunch at the hotel restaurant after checked out and met Vladislav, who gave us an amazing service from food to drinks. Absolutely perfect.
I will definitely come back to stay here next time I am in Sofia and will recommend it to everyone who's coming to Sofia.
Hotel Forum provides good services. The hotel is very clean and the staff are very friendly. The location is good and the food is nice. I would recommend Hotel Forum to any of friends and colleagues coming to Sofia.
Alright hotel. Strange decorations. It used to be a Sofia classic, built by a famous Japanese architect. They still kept tye nice Japanese garden. The restaurants are nice too. Breakfast was adequate, thought not copious. Close to the metro, nice views.
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