Tài Khoản Khách
ngày 26 tháng 8 năm 2024
Good afternoon Micah and Maria, As promised, we wanted to follow-up regarding our time at Morningstar Buoy Haus. As sad and disappointed as we were to find out that the beach was closed when we checked in, many, many of you made our vacation FABULOUS! As I said to Micah, we wanted to leave and want to come back as soon as possible. That was not the case when we checked in. And now, due to many efforts, we cannot wait to be back! As you know, we could have checked into a 5 star hotel in Massachusetts and enjoyed an Infinity pool without having to pay any airline cost. We have been to Morningstar before and picked your property specifically for the beach. You know how we felt...we wanted to go home right away. However, as Micah stated in our first phone conversation, "the people are what make the resort special" and he asked us to give it a chance. And we put our trust in the two of you. We learned through the GREAT efforts of the 2 of you, as well as the efforts of Nash, to Wendy, to Pierre, to Shakeem, to Jamaal, and many, many others, that several things made the vacation so wonderful! The efforts of not only both of you or the specific people mentioned above, but from EVERYONE in all Departments went above and beyond to assure that our vacation was not a bust, even though we only had 2/6 days on the beach. We will be forever grateful for these efforts and I will post this on TripAdvisor as well. Please be sure to share this with your Team, especially the people mentioned in this email. They are true PROFESSIONALS, as are all the people that are part of your Team! We believe that this is what makes Morningstar Buoy Haus so special and you all will be near and dear to our hearts! Your leadership is to be recognized and commended! You truly know how to inspire, not just lead; which is so AWESOME! Once again, many, many thanks for all you did for us and an absolutely memorable and much-needed vacation in a very special setting! If we can write to anyone else or assist in any other way, please feel free to reach out via this email address or the phone number below. With sincerest gratitude, Lynne C & Peter N
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