Premier Inn Southend On Sea (Eastern Esplanade)

Lovely big clean room with tea/coffee making facilities plus a sea view which I hadn't expected. Parking is £7 for 24 hours payable on leaving - voucher to scan to enable payment is given on check in. Staff friendly. Usual Premier Inn standard which is a compliment.

The room had a side sea view, which was nice, and was pretty clean - also ✅. Hotel reception were good - when they were there! Change in who now provides food and operates the bar - really poor! Breakfast was average, or below. Food was not hot, Luke warm at best. The fried eggs - we overheard a lot of complaints; like rubber etc. They did look awful, so we didn't have any. The bar: Doesn't open until 5pm, therefore you aren't able to sit in the lounge/bar area during the day for a lunchtime drink of any kind, alcoholic or not! So basically, stay in your room! Also, they will not serve non residents!! We had a social gathering Friday night, and Saturday night and residents had to buy the non residents any drinks they had, as the staff were not allowed to serve them drinks OR food!!! What a ridiculous policy!? Really unwelcoming and inconvenient. Unless they change back to Brewer's Fayre, or something similar, we'll find somewhere more accommodating and reasonable to stay!! Which, btw, many people were saying - so you are going to loose a lot of customers with these policies!!

Came with my family for the Easter break first I like to say thank to mateusz on reception for the smooth check in and helping us to understand the parking system the rooms were clean very comfortable and plenty of refreshments for tea and coffee thank you to Damon in the restaurant for being so welcoming and friendly and making sure we had everything we needed ,the food was amazing definitely recommend and finally to Mel for our breakfast supper helpful very kind which made us feel relaxed which made the whole experience more enjoyable will definitely be back there are a great team 🙂

Comfortable and affordable. Well worth staying if you are visiting Southend for a short break. Easy to check in, room was well equipped but there was a faint humming all night which made it difficult to get to sleep. Overall though a good stay

Not a great sleep due to people running around in rooms above but not really hotels fault, running around until 11.30 pm and started again at 7 am . It was during half term aswell but some people don't really care about other guests and lack respect as you could tell at breakfast

Inadequate prepared room, noisey, ignorant and unpleasant staff, except one lady, restaurant under staffed many items not available from menu, myself and others had to wait an eternity for food! Then came out frozen, gob/spit in my food... avoid like the plague... never stay at another Premier Inn.