Tài Khoản Khách
ngày 31 tháng 12 năm 2024
We have stayed at this Premier Inn dozens of times when up visiting my dad with my wife and teenage boys. We have always been delighted with the place. The rooms are clean and well maintained, the staff so friendly and happy to help, and the food is good value and good quality. However, this time I have to say the staff at the Brewers Fayre next door excelled themselves. My dad fell seriously ill a day before we were due to visit for Christmas. We still came up to see him but Christmas lunch was thrown in to chaos. On the very remote chance they could squeeze us in, I called to see if they had space for 4 people for Christmas Day lunch. A guy called Callum answered and was awesome. He said he thought they were full, but given the circumstances, he would talk to his manager. I got a call back that evening to say his manager would be in touch the next day, and as promised, I got the call I was hoping for. Wayde, the manager, had managed to squeeze us in for a 2pm booking for an hour and a half. This news turned a difficult day, bearing very little resemblance to Christmas for my boys, into a much better one. I genuinely cannot thank both Callum and Wayde enough for their help, patience, and support. Credit to the Brewers Fayre and to the adjoining Premier Inn. Thank you both so very much
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