Salterra, a Luxury Collection Resort & Spa, Turks & Caicos

We had an amazing trip! Booked via Travel Zoo. We traveled to South Caicos by the puddle jumper, it's a short trip and you get beautiful views from the windows. It does get very hot on the plane and be aware, your hand luggage will be on your lap. The service can be spotty, but we only had an hour delay when leaving and knew about it, so we could stay at the hotel. SC airport is very, very basic with no air conditioning, just to be aware. Although, I did hear it will be upgraded for international flights next year. I also heard the boat is great too. Some even used it to go to Provo for the day, so that might be worth investigating. The boat takes about 1.5 hours. We were picked up by CJ and given water. CJ also showed us where to go for the sunsets. On our arrival at the hotel, we were given rum punches and cold towels. The staff are fantastic, Uyre, Josefina, AG, CJ, the ladies on the front desk and Lincoln just some to mention. We were in a one bedroom suite on the ground floor. It was huge! We did have some issues with our sliding door lock, but it was rectified quickly and the maintenance man was very polite. If you have a washer and dryer in your room, powder and drying sheets are provided. The room service ladies will also give new bottles of water every day, plus change the towels and make the bed. Chef AG is wonderful. We had the buffet, but on the last night, chose from the main menu and had amazing steaks (50% off for AI). The soups on the buffet were fantastic. He was very interesting to talk to. There is no air conditioning in the bar and restaurant area, but there are ceiling fans and plenty of sea breeze. It was still comfortable. The air con in the rooms is epic! One side of the hotel is completely closed, hence so few people at the resort. The bar shuts 9.30ish, but, you can take drinks back to your patio or balcony and enjoy the stars. Although there is no nightly entertainment, there is karaoke on Friday nights! Not usually our thing, but there were only 8 of us in the bar including staff and we had an absolute blast. Singing, dancing and laughing. Uyre is a wonderful singer. You will also get to meet some great locals in the bar at weekends. Pool is lovely, I took my book and read by the infinity side. The pool bar will not be open as there are not enough people, but, it's a short walk to the bar. For smokers, there is a designated smoking area. Pool area is quiet and lots of towels and umbrellas available. There is a small kiddies pool. The beach is raked by tractor in the morning for the sargassum. You will still see it on the beach, but it is a natural occurrence and vital to fish and sea life when in the sea, so maybe think along those lines, rather than an ugly thing washed up on the beach. The water is very shallow for a long way out and warm. I would recommend the snorkeling trip with Lincoln. First stop, snorkeling (saw a barracuda and lots of pretty fish), second stop, Iguana Islan

Enjoyed a week here recently with my wife. Entire staff is very kind and genuine. Enjoyed the calm and peaceful nature of this resort. It's very laid back and quiet. Enjoyed the very good food and drinks from the bar. We we're upgraded to the 2 bedroom suite and was very pleased with the excellent accommodations and views. Rooms were very clean and modern and the air conditioning was fantastic. We were able to scuba dive with (James andJodi) I hope I spelled correctly. They are the dive -shop managers and are very skilled at their jobs as well as providing excellent service. We' have been diving for over 25 years and attest to their attention to detail. Highly recommend these first class people. Very well run,and safety oriented. The resort is shutting down for a major renovation soon. To reopen sometime in 2024. Definitely recommend for a complete escape. We thank you (Entire East- Bay staff) for treating us like family. Chris and Daria Condit Mason ohio

Diving was great loved the calm clear water. Jodie,Matt and Ally gave us a first rate experience. Diving beautiful here. Well planned and catered to our request. All inclusive made everything easy and have to say food was very good. Will plan to return someday.