Casale Antonietta

très bon service, personnel gentil. On se ressent comme à la maison.

The hotel and restaurant were beautiful with warmth and friendly hospitality. The food had the home made real Italian experience. Our room had everything you needed with thoughtful touches. Our stay was too short and I hope we can return to enjoy this wonderful place

This is such a beautiful place! A little sanctuary with a peaceful garden in the middle of Sorrento. The staff was welcoming and helpful, and the room was clean and nice. The breakfast could have been better, but it had all we needed. We will definitely recommend a stay here!

Miserable staff except the cleaners. Coffee machine at breakfast didn't work informed them the first morning still didn't work 3 days later. No milk in room asked them was told we had to buy from them, absolute joke. Pool was not usable could use pool next door if they remembered to unlock the gate!!! Steep hill to walk in heat nearly kills you. Air con poor so is fridge. They have kids parties there so beware alot of noise never would have booked if known this. Pillows are rock hard, owner is miserable a smile doesn't cost anything. Would never ever stay again.....

AVOID AT ALL COSTS!!!! It is with a heavy heart I write this review but I feel I have no choice. Despite numerous calls and messages to the hotel, no response st all!! Owing to the Giro D'Italia taking place and the road closures, I decided to leave Positano a day earlier. Given my aching legs from all the walking, I decided to treat myself to a suite with a Jacuzzi bath.. Here we go, hope your sitting comfortably for this (I would suggest you read to the end) When booking it states 30 mins walk into the centre, that's OK, nice little walk to burn off some of the yummy food consumed.. what the don't tell you is that the hotel is not accessible by vehicle and you have to drag your luggage up a dark, wet, mossy alleyway...already thinking about getting back at night as there is no lighting to see in this alleyway. Finally get to the top and shown to my room, seems nice enough... decided to run the bath, my legs couldn't wait.. no hot water! Tried the shower and the sink, nothing..rang reception, no answer, even walked over but nobody there. This was 730pm...as much as no hot water was an emergency to my legs, what if there had been a fire or something, no way to contact anyone. Exhausted, get into bed and then it starts..the dog continuously barking..this went on until 430 am! I have been liaising with *********** as the hotel have failed to respond to any communication..their response on this matter, the dog wasn't near my room! Erm, well it might not have been near my room but it was barking all night with other residents regularly shouting for it to "shut up" As if this wasn't bad enough, on checking out the next day, I slipped leaving their property (I was wearing on cloud trainers, so decent footwear!) and have damaged both arms, my ankle, my back and my head, sought medical advise and after spending the last 3 days in agony in bed, I am having to take an early flight home... I've contacted the hotel many many times and had no response, my dream vacation has been ruined by this hotel and they don't have the decency to reply, to acknowledge their issues and to check I am OK. Already in contact with *********** who have helped a little but I am seeking legal advice and taking this matter further Avoid this hotel like the plague, I wouldn't stay here if it was the absolute last place on earth Thankyou Casale Antoinetta for completing ruining my dream vacation...I hope you are happy and can live with yourselves!

Unfortunately this property was disappointing and not worth the money - avoid if you can. Although it is definitely a cheaper option than many other places in Sorrento, in hindsight we would have rather paid more for a better experience. The main 3 issues we had were that the pool was shut (due to rain) for both days we were there (having read other reviews you have to PAY to use it on weekends anyway?!). The restaurant was also shut for our second day, which was annoying as we'd planned to stay at the hotel relaxing all day then go to their restaurant for dinner - the reviews mention the food being good so we were keen to try it. The third issue was that our room was very small, with one small window which had shutters across it that could not be opened. There was a sky light in the ceiling but we couldn't exactly see any views from there. These 3 things were enough to put us off and made the stay there underwhelming and frustrating. Additionally, the shortcut walk up to the property is steep and not well lit at nighttime - be careful. As others have mentioned, that's if you even find that route to the hotel - we ended up going the long way round when we arrived with our suitcases which takes about 10 minutes up and down hills, rather than 1 minute up the very steep hill! Breakfast was ok, nothing amazing. The last thing, on the first night when we returned from the centre, there was a really loud party going on on the patio (this was about 11.30pm) which we could hear from our room. We contacted the property directly (through ***********) for compensation when we returned home, but instead received a response from *********** that the property refused to give any compensation or even a reply! The only positive thing was the girl on reception was really friendly and helpful. Overall, not worth staying here and please read the other recent reviews as they are all similar. It seems this place used to be better a few years back and has unfortunately gone downhill.