Fagus Hotel Conference & Spa Superior

Perfect location, almost in the middle of the forest, nice & spacious room with balcony, restaurant with perfect breakfast & dinner choice, perfect service, nice spa area. Garage parking for 3€ is cheap compare to other hotels!!!!!!!!!!!

I was in your hotel several times before the renovation. Yes, it's better. But. When you enter the hotel, there is an incredible smell of chlorine that is throughout the hotel. The reception was very helpful and fluent in the language, so I can only praise that. Room 313 is on 3 floors like the reception, so you didn't have to walk up the stairs. The room was standard, but the refrigerator had not been replaced, so it almost did not cool at all and was empty. In a 4-star hotel, I would expect a full minibar service. Although there was water in the room, it was only paid for. I would expect free bottled water everyday. The bed was adequate, but the headrests were small. The bathroom was clean when it was opened, but things like cotton wool for the ears were missing, and for a wellness hotel I would expect body lotion, which was not in the bathroom. There was no cleaning during the 5-day visit!!! We had a basket brought out once, but that was all. The bathroom was not cleaned at all and the bed was not even made. Yes, we had a dog in the room, but we were always outside the hotel with the dog during the day, but upon arrival, the room was not cleaned even once. I have to appreciate that you can go to the hotel with a dog. But I would expect at least something for a fee of €20 per night, that something would be prepared for the dog. The bed, water bowl, and some plums were missing. The restaurant was clean and the food could always be chosen. It is quite rude that they charge the tip automatically directly in the bill. Wellness is new but rather poorly maintained. Around the pool, there is a mosaic that is very dirty and not maintained. What I have to praise is that there is a no-swimwear zone in one part of the sauna. Although I don't understand how someone can go to the sauna in a swimsuit. This should be prohibited in the entire sauna. The saunas are small, but there are several of them, so everyone can choose. The overall impression of the visit was good, but I would think about whether I would return again.

Schönes , modernes Hotel , kleiner aber feines Wellnessbereich ! Essen gut , Zimmer sehr schön !In guter Lage , schöne Spaziergänge in der Nähe möglich !Ausreichend Parkplätze ! Wenige Minuten zum Stadtzentrum Sopron! Gute Anbindung an den öffentlichen Verkehr !