Tài Khoản Khách
ngày 31 tháng 1 năm 2023
Food is terrible, beer is often finished despite having the all inclusive, very few sunbeds and those few are broken (have been assaulted by rude French people after taking a sunbed cause they pretended to come after us and taking a full line of 6 sunbeds). Had to ask many time to get: toilet paper, liquid soap and even a pillow. Noone speaks English even at the reception, and after we asked 2 times I had to talk to village managers. The first one, Camille was quite rude and told me 'what, what do you want', then he introduced me to his superior which finally managed to get us a pillow. The place is dirty, plastic rubbish everywhere, diaper full of crap next to the sunbeds. A lot of people here leave their towels on the few sunbeds available to 'reserve them', and they remain empty all day long but still you can't use them. Also the service is the poorest we've ever experienced. During a lunch I got a huge drop of water on my head, table and food cause after a light rain the roof curtain got filled with water and nobody thought of emptying it before starting the service. Air condition in the room is so noisy that you can't use it during sleep time. Wifi completely unexistant. There's no wifi in the rooms and even in common areas it works poorly or just have no internet connection. We Paid 200€ supplement for ocean view room... And can't see any ocean from the room cause the trees grow so high that covers any view. If you try to ask for help nobody understand or just care. I could go on forever but this place is just not worth more of my time. Just wonder how did they got 4 stars.
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