Sommarøy Arctic Hotel Tromsø

Cek in dan cek out sangat cepat. Receptionist sangat ramah. Sarapan pagi sangat lezat. Kamar sangat nyaman

房間很好，乾淨衞生。衞生間裏的設施質量不太好。環境優美，在一個島上，拍極光之選。停車場很大，而且免費。

房間一般，但餐廳內早餐豐富

No soap

I booked the apartment through the Arctic Hotel, thinking it was part of it. I realised that the Hotel only manage the apartments for the owners and takes no responsibility for the facilities. My booking experience with Anna at reservation over the phone was excellent, helped me with all the date changes without a fuss and was very helpful. Once I reached the hotel and collected my keys, I was made aware that the Hotel only provides the reservation for the apartment but is not responsible for anything else. The reception staff was too cold and unwelcoming, contrary to all other places we visited in Finland and Norway. The apartment was a reasonable size, with two small bedrooms. The kitchen had very basic amenities and no microwave. There was no washing machine, as usually expected in an apartment stay. The kitchen amenities were bare and minimal. The apartment had amazing views from the Balcony with a good chance of seeing Aurora from the living room, but there was no way to switch off the balcony light, and it was too illuminated. The hotel staff did not help in finding if there was a switch for the lights to turn off. Overall, Sommaroy apartments are beautifully located, reasonable apartments which can be amazing to stay if looked after with a bit more love.

I had chosen this hotel to relax the first week of my three-week holiday in Norway, to enjoy nature and fresh ocean air to refresh and gain new energy. That expectation was more than met. It started at the airport where I was picked up neatly and dropped off at the hotel door about 75 minutes later. I had a room on the 3rd floor with a view of the lagoon and possibly the Northern Lights. The breakfast and dinner were excellent. The room was spacious and equipped with all amenities, although for a stay of one week there was in my opinion insufficient, or rather no closet space except for a very small wardrobe. Sufficient for one or two nights, not for a week. That was the only downside. Both at the reception, as well as at breakfast and dinner and even the cleaning ladies were all equally friendly, neat and helpful. It all goes very smoothly. After a few days they know who you are and that you are staying the whole week and therefore do not have to ask much. I was able to make beautiful walks all week despite all kinds of weather, rain, snow and storm and enjoy the beautiful skies, peace and quiet. And even saw the Northern Lights three evenings. I found it a magical place that can actually be visited in all seasons. The way back to Tromso to my next hotel was certainly magical over the white snow-covered roads of Kvaloya. It is that I can only give 5 stars but for me this week was worth 10 stars.