Quality Inn & Suites

Keeping in mind the price the hotel was not bad. The rooms were pretty clean. The bed was really soft even though I prefer a Firm bed. The ladies that were running the front counter while I was. There were very friendly and helpful. I even forgot my toothbrush and they gave me a free one. The breakfast that's included is okay for the average person. However, I may type 2 diabetic and the only friendly diabetic food. They had what was water. All of the food was high in carbohydrates. So bad for diaboth days. The hot item was biscuits and gravy was really hoping for some eggs. Maybe some bacon but no. In my particular room, which was one nineteen, the bathroom door could stand to be replaced lots of paint piling on it, and the bottom of it. Looks like someone had kicked it or something the bottom piece was coming off. The shower dispenser, the shampoo side kept falling. The little tables broke landed on my toes. So I just left it down. If I was to ever return to Kentucky which nothing I have planned I would stay at this hotel. Agand just would remember to bring swimming trunks so I could use the pool. And just a little visual effects you. the fake bottles in the Pop machine or soda machines whichever you prefer couldn't stand replacing they look bad.

Price is cheap with clean and good breakfast. Quality Inn hotels are always good in quality and services. I always trusted this brand.

Very old and in need of an overhaul. I usually stay with a different brand of hotel but there was no availability.

The hotel has a lack of customer service skills I had a great experience on my first time staying; however, the 2nd (this one) was horrible! The Indian lady upon greeting me kept questioning me about breaking her ties, smoking in the room, as told me I shouldn’t steal from the room. I was never in trouble during murkiest stay; however, I felt discriminated against. I was teary eyed checking in, during my whole stay of 2 days- I wanted it over with. I kept thinking: I’ll never get a room again at Quality Inn in the future. I deserve to be treated with respect, as well as equal like everyone. Tiffany can confirm I was a good guest on my 1st visit with a jacuzzi room with my two daughters that swimmed. Tiffany was nice to me. I know Tiffany would know, how the Indian lady treated me was wrong, wanting a 100 deposit, I didn’t have, and treating me horribly. I was afraid my money was gone forever, my card was charged, and the Indian lady came to my car stating: I can give you a room. Don’t do anything wrong because I can get in trouble. I only had one daughter with me Halee- she told me: Mom, I dont want to go swimming. I don’t want to go in the exercise room. She was afraid of running into the Indian lady that calls herself a manager. She needs better customer service skills! I will NEVER be back. My daughter and I felt unsafe after ehat she did. My room was 119. You can see my daughter and Iwalking outside together, as I was going to smoke in my car. I seen another woman leave my first night there. She was visibly upset.

NICE PROPERTY staff was very nice, rooks were clean, with nice amenity's. WE plan on staying again in JULY.

Close to hospital I had to stay due to weather. It was close to the hospital and convenient. Bed was not uncomfortable. It is an older hotel, so the normal smells come with that. Normal decent breakfast.