Pure Salt Port de Sóller

We had a wonderful stay at this hotel. The location was excellent - easy access to beach, shops and cafes. We booked a mountain view room on the second floor which had a pleasant outlook and a large terrace. The beds were very comfortable and the room was cleaned to a high standard every day. Fabulous power showers, robes and slippers made the stay feel very luxurious. We booked the half board option - excellent ! Fantastic breakfast buffet with dishes cooked to order. Evening menu was sophisticated and had lots of choice. The pool area was stunning and was a wonderfully tranquil space to relax and enjoy the incredible views. All the staff , without exception , were wonderfully welcoming, friendly and thoroughly professional, - superb, consistent service for the whole week. We will definitely return ! Thank you for an extremely enjoyable, relaxing stay.

Lovely view, pool and staff, shame about the room. Really nice stay. Reception and staff were really helpful friendly people that could speak multiple languages. We stayed on level 3 in the outdoor house section, we didn’t have a good view out of the window as we were near where the walkway to the stairs to the pool were which was behind the hotel really and payed for the standard room, but we still had a private balcony area with two chairs and a table. Our room was nice, had everything we needed, however the air conditioning didn’t work which wasn’t that much of a problem as wasn’t too hot in April time in the evening but would’ve been an issue during the summer. Shower was way too small though, I am only small but could barely lift my arms up to wash my hair which was a bit annoying! Toilet seat kept falling down too which was also a bit annoying. Fridge didn’t work, however we weren’t that fussed as it wasn’t prime summer heat. Me and my boyfriend weren’t that bothered but I can imagine an old couple complaining about the amount of things that didn’t work in the room we had stayed in. However, the pool was absolutely stunning, comfy loungers to lay on too. Breakfast was really nice lots of healthy options and additional cooked omelettes or eggs benedict if wanted which was nice! Overall really nice stay for 2 nights. I had a look at the menu prices for dinner and drinks and was quite expensive, but is as expected for such a nice hotel and area to stay in! The view is incredible.

Parts of this property were great, others were just average. We came here for our honeymoon, and asked for a double bed in our room. We were given 2 twins with no option to change. Additionally, the hotel turns off the AC from midnight to 7am - not sure if that is normal in this area, but each night we woke up in the middle of the night overheating with no option to cool off (not cold enough outside). We also needed to do some laundry as we were on our 2nd week of traveling, and our laundry was a full 24 hours later than originally promised and they still charged us the full amount. The pool area was fantastic and the food is decent as well. Patricia at the restaurant was delightful. The property is truly gorgeous and it’s in an amazing location. Overall, this hotel appears and markets itself as luxury, but it seems they are still trying to figure it out. For the price point we paid I really expected more compared to the other hotels we booked during our trip.

Overall a nice hotel with a nice location and a nice staff. We paid for sea view but got a very small room with partial sea view and a room where we hardly could get around one side of the bed. We complained and at first they said “we’ll see what we can do - tomorrow”. But when we got back the same evening they gave us another, more spacious room with sea view. When we wanted to use the gym it wasn’t available due to a storm a few weeks earlier - but the very nice male receptionist brought a pair of 9 kg dumbbells to our room instead. Not optimal when it’s a big part of why we choose this hotel - I wish we would have been told before hand that we couldn’t use the gym. Nice beds and good breakfast. The blackout curtains didn’t entirely block out the light though. Due to the things that I’m disappointed about (the gym, the sea view and the reluctance to help us at first and the curtains) I probably won’t choose this hotel again when I go back to Sóller.

Lovely location and staff were accommodating. But some wear and tear around property and not suited for those who don’t like heights and or stairs! I would probably go again though. Thank you

I’ve just come home from at 3 night stay at the Pure Salt hotel and overall it was great. Unfortunately the day before we arrived there was a heavy downpour of rain and the hotel had flooded but the team had worked quickly to sort things out and it was lovely. The hotel is modern and fairly recently fitted out and the pool area is lovely. The staff were all lovely and very accommodating, breakfast was delicious with Cava included. Pool towels were available, bathrobes and slippers were complementary and the location of the hotel was at the end of the bay so it was lovely and quiet. The only areas of feedback are: The lift wasn’t working while we were there and there are 3 flights of stairs to the reception with an additional 8 up to the pool area so. Whilst you can get the lift up to the 3rd floor access to the pool I didn’t see a route other than the stairs to get up to the pool so not great if you have accessibility issues. In the rooms, the door to the bathroom is next to the bed and is a sliding door, this meant you could hear everything, which isn’t ideal. There was also only one mirror in the room which was in the bathroom.