Solihull Town Centre

Service war Super die Leute waren Hilfsbereit freundlich und kompetent. Konnte nicht besser sein. Zimmer sind bequem gewesen aber der Badezimmer war ein bisschen renovierungsbedürftig.

乾淨、舒適、服務很好

this was my 1st trip to premier inn and i was so surprised and the service and also the the bed i do not sleep well in hotels but this was so good i slept well but i did have a very bad cold . breakfast was good but was not feeling it because of my cold the staff made my break so helpful and friendly

An experience that was refreshing, uplifting, and inspiring. I visited the hotel, and encountered a staff member who happened to be the manager, this person's name was Sean. I just want to say after interacting with this person and experiencing the way they treated me, I had to write something. This manager actually truly showed what being a manager is all about. The courtesy, and continuous seeking to provide convenience, and a high calibre experience, was outstanding. For every query that I had, the response was one with the atmost friendliness, and one I should add, underlined with willingness, listening, and understanding. The most impressive thing about my interaction with this person was that they were genuine and sincere. This was not an encounter with a robotic type of manager, not at all. Thier people skill display was first-rate, they clearly love their career, and It is clear to see how they achieved their role. I most definitely recommend this hotel to any visitor. Thank you Sean

Freshly updated, this premier inn is styled in the new look format, and it didn't disappoint. The corridors and my room all smelt of new carpet, and the room was spotlessly clean, and very comfortable. The staff were friendly with a nice welcome and the bar staff were also pleasant and helpful. This would be a 5 star review, if it weren't that breakfast was stone cold.

Was given a room directly above the bin storage area. The bins were collected at 6am and the noise woke us up. It was so noisy for around 10 minutes there was no chance of going back to sleep. Also some noise during the night from other guest arguing. Told reception when leaving about the noise from the bins to be told ‘yes we know they are really noisy’ so why put someone in that room to begin with. Really disappointed, won’t be returning